Mitel 5212 IP Phone, 5224 IP Phone Call Forward

-24-

Call Forward

Call Forward lets you redirect incoming calls to an alternate number.You can

select one of the following forwarding options:

zAlways redirects all incoming calls regardless of the state of your

telephone.

zB–Int redirects internal calls when your telephone is busy.

zB–EXt redirects external calls when your telephone is busy.

zNA–Int redirects internal calls after several rings if you don't answer.

zNA–Ext redirects external calls after several rings if you don't answer.

Note: For information about "I'm Here?", see Call Forward – Remote.

To program Call Forward:

1. Press ( SUPERKEY ).

2. Press # or the No softkey until "Call Forwarding?" appears.

3. Press * or the Yes softkey .

4. Press # or the Next softkey until the type of Call Forward that you want

to set up appears (see above).

5. On a 5224 IP Phone only, press the Review softkey.

6. If a number is already programmed, press * or the Change softkey .

7. Press * or the Program softkey .

8. Dial the destination number.

If you make an error while dialing, press * or the <— softkey to correct

errors.

9. Press ( DOWN ) or the Save softkey.

Contents

Main Page Contents Page Page ABOUT YOUR PHONE Page Page Elements of Your Phone Page Page Selecting Menu Options Using Your IP Phone in Remote Mode About Feature Access Codes For Users on Resilient 3300 ICP Systems 5224 IP Phone Line Interface Module TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjust the viewing angle To tilt your telephone for better viewing: CUSTOMIZING YOUR 5212/5224 IP PHONE Ringer Control Handset Receiver Volume Control Page Feature Keys To display information about a key: To program a personal key: Language Change To change the display language: MAKING AND ANSWERING CALLS Make a call Answer a call Emergency Calls To make an Emergency Call using the Line Interface Module line: Page Phonebook (5224 IP Phone only) To use Phonebook: : Redial To redial the last number that you manually dialed: Redial Saved Number Speed Call Keys To dial a stored Speed Call number: To store a Speed Call number: Speed Call Personal Handsfree Operation AutoAnswer CALL HANDLING Hold Mute Transfer Conference Conference Split Add Held (5224 IP Phone only) Swap Call Forward To program Call Forward: To turn Call Forward on and off (once it has been programmed): Call Forward Remote (I'm Here) To forward calls from a remote station to your current location: To cancel Call Forward Remote from the station that set the remote forwarding: To cancel Call Forward Remote from the station that was forwarded: Call Forward End Chaining Call Forward - Forced (5224 IP Phone only) Call Forward Override Messaging Advisory To turn Messaging Advisory on: To turn Messaging Advisory off: Messaging Callback To leave a Callback Message when you hear busy or ringback tone: To respond to a message waiting condition on your 5212 IP Phone: To respond to a message waiting condition on your 5224 IP Phone: On a 5224 IP Phone only, you can check for messages from a remote station: Messaging Cancel Callback Messaging Cancel All Callbacks USING ADVANCED FEATURES Account Codes To use Forced Account Codes: To enter an Account Code during a call on a 5212 IP Phone: To enter an Account Code during a call on a 5224 IP Phone: Call Pickup Campon Do Not Disturb Override To use Override when you encounter busy or Do Not Disturb tone: Paging To use Paging: Direct Paging Direct Paging Handsfree Answerback Enabled To turn Handsfree Answerback on: To turn Handsfree Answerback off: -35- To answer a call using Handsfree Answerback: To end a Handsfree Answerback call: Direct Paging Handsfree Answerback Disabled To answer Direct Page calls when Handsfree Answerback is disabled: To end a Direct Page call, do one of the following: Reminder (5224 IP Phone only) To program a Reminder: To view, change, and/or cancel a pending Reminder: To acknowledge a Reminder when your phone rings once: Headset Operation Headset Operation (with Feature Control Switch) To enable or disable Headset Operation: To answer a call: To mute the headset microphone: To hang up: Music Group Paging / Meet Me Answer To make a Group Page: To respond to a Group Page by using Meet Me Answer: Trunk Flash To flash a trunk while talking on an outside call: Record a Call To start recording while on a 2party call: To control recording on a 5212 IP Phone, do one or all of the following: To control recording on a 5224 IP Phone, do one or all of the following: Hot Desking To log into a Hot Desking 5212 IP Phone (the phone must be idle): To log out of Hot Desking 5212 IP Phone (the phone must be idle): To log into a Hot Desking 5224 IP Phone (the phone must be idle): Page Tag Call To tag a malicious call: Call History To display the call history, and view call detail: To return a call: To delete all missed, answered, or outgoing call logs: To delete a particular call from the call log: Night Answer To switch your 5212 IP Phone to Night Answer or back to Day service: Release To release from an attempted transfer or conference call: Mobile Extension USING THE LINE INTERFACE MODULE (5224 IP PHONE ONLY) LINE INTERFACE MODULE MODE To make a call using the Line Interface Module line: To answer a call using the Line Interface Module line: Page FAILOVER MODE To make a call using the Line Interface Module line during an IP connection failure: To answer a call using the Line Interface Module line during an IP connection failure: EMERGENCY CALLS To make an Emergency Call using the Line Interface Module line: FEATURE ACCESS CODES