Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2–party call:

zPress the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording on a 5212 IP Phone, do one or all of the following:

zTo stop and save a recording, press the Record Call feature key.

zTo stop and erase a recording, press (CANCEL).

To control recording on a 5224 IP Phone, do one or all of the following:

zTo pause recording, press the Pause softkey.

zTo resume recording after pausing, press the Resume softkey.

zTo stop a recording without saving it, press the Erase softkey or

(CANCEL).

zTo stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Mitel 5212 IP Phone, 5224 IP Phone Record a Call, To start recording while on a 2-party call, To listen to a recording
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5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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