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Mitel 8568 Viewing Button Assignments, Resetting Programmable Buttons, Resetting the Telephone to the Default Settings, Switching Keymaps

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Personalizing Your Telephone

Page 20 Mitel® 8568 Telephone User Guide – Issue 2, June 2010

Viewing Button Assignments

You can view programmable button (key) feature assignments.

To view button assignments:

1. With the handset on-hook, dial 396. PRESS THE KEY TO REVIEW appears.

2. Press any of the feature buttons to display the assignment.

3. Press # or (Speaker) to exit.

Resetting Programmable Buttons

You can reset all buttons (keys) that you have programmed to the default assignments.

Resetting the programmable buttons does not reset button assignments programmed by the

system administrator.

To reset the feature buttons to the default values:

With the handset on-hook, dial 395. FEATURE KEYS DEFAULTED appears.

Resetting the Telephone to the Default Settings

Resetting the telephone to the default settings does the following:

• Returns all volume settings to the default levels. See “Changing Volume Levels” on

page 11.

• Cancels Background Music. See “Listening to Background Music” on page12.

• Cancels Callback (queue) requests. See “Requesting a Callback (Queuing the

Telephone)” on page25.

• Restores Handsfree Mode. “Using Handsfree Mode” on page31.

• Cancels Manual Call Forwarding. See “Manual Call Forwarding” on page34.

• Cancels System Forwarding. See “System Forwarding” on page34.

• Cancels Do-Not-Disturb (DND). See “Using Do-Not-Disturb (DND)” on page51.

• Restores Page settings. See “Paging Other System Users” on page53.

• Resets hunt group calls. See “Hunt Groups” on page55.

To reset your telephone to the default settings:

Dial 394. STATION DEFAULTED appears.

Switching Keymaps

Keymaps are the default button assignments on your telephone. Your system may have

programmed an alternate keymap, allowing you to switch between keymap assignments.

Contact your system administrator for more information.

To switch between keymaps when your telephone is idle:

With the handset on-hook, dial 399. The display shows either ALTERNATE (or)

STANDARD KEYMAP IS ACTIVE.

To switch between keymaps during a call:

Press (Special), and then dial 399.

Contents

Main Page Mitel 8568 Telephone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Power Requirements Software Updates Product Disposal Instructions CAUTION Telephone Usage WARNING Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Page Contents Getting Started 1 Personalizing Your Telephone 9 Answering and Placing Calls 23 Call Features 31 Messages 49 Hunt Groups 55 Page Getting Started Welcome About Your Telephone Telephone Feature Descriptions Handset Display Menu Buttons Ring/Message Indicator Feature Buttons Dialpad Buttons Programmable Buttons Software Updates Telephone Signals Comfort and Safety Tips Headset Instructions Page Personalizing Your Telephone Adjusting the Viewing Angle Installing Designation Cards Changing Volume Levels Changing the Ring Tone Adjusting the Display Contrast Listening to Background Music Changing the Language Using the Dialpad Buttons to Enter Characters Page Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Page Viewing Button Assignments Resetting Programmable Buttons Resetting the Telephone to the Default Settings Switching Keymaps Activating Door Relay Page Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls WARNING Placing Internal Calls Requesting a Callback (Queuing the Telephone) Using Camp-on Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory Using Account Codes Call Features Using Handsfree Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Viewing Your System Information Viewing Caller ID Information Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Placing Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Configuration Assistant Changing Your Station Password Accessing Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing the Station Password Page Messages Leaving Messages at Other Extensions Viewing and Responding to Messages * Canceling Messages Left at Other Extensions Using Do-Not-Disturb (DND) Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Diverting Hunt Group Calls Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-In Page Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips Page Page Index A B C Page 66 D E F G H I K L M N R S T V W