8 Inter-Tel® Voice Mail User Guide
Using Remote Messaging
You can use Remote Messaging to call you when your mailbox receives new voice
messages2. Using “cascade levels” of up to nine phone numbers, the voice mail system
calls each number until it successfully connects to a device (for example, your home
phone, a mobile phone, or a pager).
You can use primary and alternate cascades to program messages for different time
periods. For example, you can use a primary cascade to notify you of new messages from
5:00 P.M. to 10:00 P.M. on weekdays. You can also use an alternate cascade to notify you
of new messages on weekends. See the Remote Messaging example below. See page 9
to set up Remote Messaging.
2. This feature may or may not be enabled for your system.
NOTE
If the system cannot reach you, you receive a voice message stating that
notification could not be completed. You cannot use Remote Messaging for E-
Mail Reader e-mail and fax messages (see page 16).
The cascade
level 1 number
(for example,
your home
phone) receives the call
from voice mail.
There is no answer, so
voice mail places another
call to the cascade level 2
number.
Voice mail
records the
message.
Depending on when the
message was received,
voice mail calls either your
primary or alternate
cascade.
The cascade
level 2 number
(for example,
your mobile
phone) receives the call
from voice mail, and you
answer the call.
You are notified of the
new message (“You have
a voice message from...”).