Mitel UC360 Quick Reference Guide, Answering an Incoming Call, Making a Consultation Call, Hold

QUICK REFERENCE GUIDE

Answering an Incoming Call

An incoming call appears on the call fly-out bar.

• Tap and add the caller directly to the conference.

You can answer subsequent incoming calls, once the first caller has been added to the conference.

• Tap and talk to the caller.

Making a Consultation Call

You can make and receive calls outside of the existing conference. NOTE: There must be an active call to make a consultation call.

1. Tap .

The Contacts app is displayed.

2. Select the contact and make the call.

NOTE: You cannot add a consultation call to a conference when the maximum three external party limit is reached.

Switching Between a Conference Call and a Consultation Call

To switch between the conference call and a consultation call.

•While in a conference, tap .

You are connected to the caller. The conference participants are still connected to each other.

•To go back to the conference, put the consultation call on hold by tapping anywhere outside of the call fly-out bar.

Hold

•Tap Hold for the individual participant.

•Tap again to retrieve the call or press the flashing red ring around the conference avatar.

To put the entire conference on hold, place each party on hold. In a video call, video is blocked in both directions.

Muting a Conference Call

•Press Mute .

•Press again to unmute.

In a video call, remote participants can still see your video.

UC360 Product Variants

The UC360 Collaboration Point comes in two product variants:

•Audio and In-Room Presentation

•Video and Remote Collaboration

If you have Video, you have all the features described in this card. For Audio, you will not be able to use the Video and Remote Collaboration capabilities.

More Information

Refer to the UC360 User Guide on www.mitel.edocs.com.

Function Keys

Home	Go to the Home screen
Menu	Display the Menu bar
Back	Go back one menu or to the previous screen
Mute	Turn off the microphone
Volume	Increase or decrease the volume

App, Video, and Camera Controls

Red - turn off the camera

Green - turn on the camera

Red - turn off the picture

Green - turn on the picture

Launch a shared app

Select what participants will see

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