Mitsubishi Electronics SERIES 742 Sound Symptom Remarks, Stream TV-VNC Problems Symptom Remarks

Appendices47

Appendix B: Troubleshooting, continued

Sound

	Symptom	Remarks
1.	There is no sound even when the	• Check if the MUTE key is on.
	volume is turned up.	• The TV’s analog Listen to setting may be set to SAP (analog
		program from the ANT input) but no SAP is being broadcast.
		• Check that the Sound > Audio > TV Speakers option is set to On
		to hear sound from the TV speakers. Possibly the TV Speakers
		option is Off.
		• If using an A/V receiver, check that the Sound > Audio > TV
		Speakers option is set to Off to hear sound from the A/V receiver
		speakers.
		• Press and hold the POWER button on the control panel for 10
		seconds to perform System Reset.
		• The language selected in the Setup > Antenna Digital Audio
		menu is not being broadcast for the current program.
2.	The sound does not match the screen	The TV’s analog Listen to setting may be set to SAP (analog program
	picture.	from the ANT input).
3.	The sound from my A/V receiver does	• Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO OUTPUT
	not match the screen picture (I should	on TV’s connection panel is connected to the A/V receiver.
	hear the correct audio from my A/V	Without this connection, devices connected only to the TV (and
	receiver).	not the A/V receiver) can be heard only from the TV speakers.
		Note that this includes the ANT input, a device (such as a
		camcorder) connected to the TV, and any other device sending
		audio to the TV only.
		• Make sure the A/V receiver is set to the correct input.
4.	Cannot select an audio-only device; it	Plug an unused video plug into the Y/VIDEO jack to activate Auto
	does not appear in the Input Selection	Input Sensing. Assign the name CD/Audio or MP3 to make the
	menu.	audio device selectable in the Input Selection menu.
5.	Sound is coming from the TV speakers	• Connect the TV’s audio output to the A/V receiver.
	instead of the A/V receiver.	• Change TV Speakers setting to Off.
Stream TV-VNC Problems
	Symptom	Remarks
1.	The VNC PC cannot be connected.	• Check that the VNC PC (server) is turned on.
		• Check that only one VNC server application is running on the PC.
		If multiple VNC applications are running on the PC simultaneously,
		it causes interference of the server.
		• Check the firewall setting on the PC. The firewall may need to be
		bypassed by adding the VNC server application to the exception
		list of Windows® firewall setting.

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