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MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / WD-73735 /
WD-73736 / WD-73835 / WD-73C8

Reset / Initialization Guide

Reset / Initialization

SERVICE TIP:

Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by using the

various Reset and Initialization options. Before visiting the customer’s home ask the customer 1st to try the System

Reset button on the control panel and if this does not resolve the issue, then they can perform an A/V Reset by

pressing the Guide + Format buttons on the front panel at the same time. Then, if necessary, perform a user level

Initialization by pressing MENU-123-ENTER with the remote. The customer should be made aware when settings

and/or options will be reset. For more information, see the chart below.

NOTE: During Initialization, the set will reboot. Wait until the Power

LED stops flashing before unplugging or powering ON the TV.

Reset Name When to use How to use Resulting Action
Remote
Control TV
Layer Reset
Returns the remote control TV
layer to normal operation. 1
)
2)
2
)
3
)
3)
Set the slide switch to TV
position.
Press and hold the POWER button until it flashes
twice then re lease t he bu tt on.
Enter the code 0 0 9 3 5.
Once the valid code has
been entere d and
confirmed, the temot
contrrol has been reset.
Remote
Control TV
Volum e/Mute
func tions
Returns the volume and mute
functions of the remote control to
TV volume and mute for TV,
Cable/Sat, V CR and DVD layers
after the Audio Lock for AV
Recei ver fea ture h a s been u sed.
1
)
2
)
2
)
3)
(1) Set the slide switch to TV po siti on .
(2) Press and hold the POWER button until it
flashes twice then release the button.
(3) En te r the code 9 9 3 VOL UP.
The remote wil l now
operate the TV's volume
and mute when the slide
switch is in the TV,
CABLE/SAT , VCR or
DVD positions.
A/V Memo ry
Reset, by
individual in put
When the audio and or video
settings for a single input seem s t o
be incorrect.
All Au dio an d Vide o
settings for the individual
input are reset except for
the Listen To, Language,
Balance and Closed
Capt ion settings.
A/V Reset, all
inputs To reset audio and video
adjustments for all inputs to the
original facto ry settings.
All Au dio an d Vide o
settings are reset to the
factory default settings.
No other menu options
are changed.
Syste m Reset To res et the TV when it does no t
turn on or off, does not respond to
the remote control, front panel
buttons or has other unusual
symptoms.
TV Micro Re-boots. Note:
The chan
g
es made durin
g
the cu rrent T V -On per io d
may be lost. All other
previ ous user setti n
g
s are
not lost.
Init iali ze Us er
Leve l To reset all customer settings
except V-Chip All customer menu
options and A/V settings
except V-Chip are reset to
factory default.
Init iali ze -
Service Level To reset all customer settings All customer menu
options and A/V settings
are reset to factory
default.
V-Chi p
Password
Bypass
If V-Chip password is not known Password will be
b
y
passed. If in the V-Chip
menu, enter a new
password.
Unlock Front
Panel To unlock the front panel if it has
been locked in the V-Chip Menu. Front Panel becomes
operational. Other V-Chip
settings not changed.
Note: Cannot be
performed while in the
Low Power mode and the
set is Off.
MENU - 2470 . Highlight INITIALIZE and press ENTER
Press QV + 9 at the same t im e.
Press and hold the front panel MENU button for 8
seconds.
MENU --> Audi o/Video--> AV R es et
Whi le view ing th e TV, pres s the fr ont pan el but tons
GUIDE + FORMAT at the same time.
Press the SYSTEM RESET button on the front panel
with a pointed object such as a pencil or paperclip.
Press MENU - 123 - ENTER