Morphy Richards 70191REV2 manual Your two-yearguarantee

70191rev2 17/1/06 1:31 PM Page 9

Your two-year guarantee

•It is important to retain the retailers receipt as proof of purchase. Staple your receipt to this back cover for future reference.

Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.

Model no. Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase it should be returned to the place of purchase for it to be replaced. You may be asked to return a copy of proof of purchase.

If the fault develops after 28 days and within 24 months of original purchase, you should contact the helpline quoting model number and serial number should you require further assistance. Repair or replacement of the product is subject to the exclusions set out below (1-6).

If you suspect a fault, follow the simple checks detailed below before returning the appliance or calling the helpline.

•Check the dust bag and filters for blockages.

•Check the hose and tubes for blockages.

•Check the plug is firmly in the socket and the supply is switched on.

•Make sure the socket is working by trying another appliance.

If for any reason this item is replaced during the two-year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original receipt or invoice to indicate the date of initial purchase.

To qualify for the two-year guarantee the appliance must have been used according to the manufacturers instructions.

Morphy Richards shall not be liable to replace or repair the goods under the terms of the Guarantee where:

1The fault has been caused or is attributable to accidental use, mis-use, negligent use or used contrary to the manufacturers recommendations or where the fault has been caused by power surges or damage caused in transit.

2The appliance has been used on a

voltage supply other than that stamped on the products.

3Repairs have been attempted by persons other than our service staff.

4Where the appliance has been used for

hire purposes or non-domestic use.

5The guarantee excludes consumables such as bags and filters.

6Morphy Richards are not liable to carry out any type of servicing work, under the

guarantee.

This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.

•This guarantee is valid in the UK and Ireland only.

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