43922 rev2:x 06/01/2010 15:06 Page 5
Troubleshooting
Problem | Reason | Solution |
The start button will not work.
The Meno One Cup needs to reset after its last use.
Wait for five seconds and try again.
My Meno One Cup does not dispense a full cup.
1.The cup size selector is not set correctly.
2.There is less than one cup's volume in the water reservoir.
1.Adjust the cup size selector according to the cup you have placed on the drip tray.
2.Refill your Meno One Cup.
My cup is overfilling. | The cup size selector is |
| not set correctly. |
Adjust the cup size selector according to the cup you have placed on the drip tray.
My Meno One Cup makes an unusual noise once boiled.
This is the dispense mechanism resetting so that only one cup is dispensed at a time.
This means it is working correctly.
The temperature of the | There may be a build up of | Descale your Meno One |
water seems cooler. | limescale. | Cup (refer to Descaling.) |
My Meno One Cup does not boil or illuminate.
1.Your Meno One Cup is not plugged in.
2.The base unit is not attached to the unit.
3.There is no water in the water reservoir.
1.Plug it in and switch on at the socket.
2.Check the base and unit are connected correctly.
3.Once your Meno One Cup has cooled down, refill with cold water.
Occasionally, water drips from the spout after the unit has dispensed hot water.
There may be a small amount of residual water left in the pump after it has been dispensed.
This is normal. The drip tray will catch any drops that may occur.
There is steam coming through the top of my Meno One Cup.
As with a standard kettle, boiling water will produce steam which needs to be released.
This is normal, your Meno One Cup has been designed to direct steam in this way.
5 | For details of other Morphy Richards products, please see our website: | 5 |
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