Morphy Richards pmn manual Helpline, Cleaning and maintenance, Your two-year guarantee

Cleaning and maintenance

1After use and before cleaning, remove the plug from the wall socket and wait for the toaster to cool.

2Wipe the outside of the toaster with a damp cloth only and dry with another

cloth or tissue.

•NEVER use metal polish or coarse scouring agents and never immerse your toaster in any sort of liquid.

•NEVER use any pointed or sharp articles for cleaning the inside, otherwise the heating element will be damaged.

•NEVER use a brush or push your fingers or metal objects down the slots.

Helpline

If you have any difficulty with your appliance, do not hesitate to call us.

We are more likely to be able to help than the store from where you bought it.

Please have the following information ready to enable our staff to deal with your query quickly.

•Name of the product

•Model number as shown on the underside of the appliance.

Your two-year guarantee

It is important to retain the retailers receipt as proof of purchase. Staple your receipt to this back cover for future reference.

Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.

Model no. Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase it should be returned to the place of purchase for it to be replaced.

If the fault develops after 28 days and within 24 months of original purchase, you should contact Morphy Richards quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown.

You will be asked to return the product (in secure, adequate packaging) to the address below along with a copy of proof of purchase.

Subject to the exclusions set out below (1-6) the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt.

If for any reason this item is replaced during the 2-year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or

invoice to indicate the date of initial purchase.

To qualify for the 2-year guarantee the appliance must have been used according to the manufacturers instructions. For example, appliances must have been descaled and filters must have been kept clean as instructed.

Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where:

1The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturers recommendations or where the fault has been caused by power surges or damage caused in transit.

2The appliance has been used on a voltage supply other than that stamped on the products.

3Repairs have been attempted by persons other than our service staff (or authorised dealer).

4Where the appliance has been used for hire purposes or non domestic use.

5Morphy Richards are not liable to carry out any type of servicing work, under the guarantee.

6The guarantee excludes consumables such as bags, filters and glass carafes. This guarantee does not confer any rights

other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.

•This guarantee is valid in the UK and Ireland only.

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