Motorola 120c Troubleshooting

Troubleshooting

Check these questions ﬁrst if you have problems with your

phone:

Question Answer

Is your phone set

up correctly?

Press M #. If you do not see your

phone number, contact your service

provider.

Is your battery

charged? Do you

see B in the

display?

The battery level indicator should have

at least one segment showing (C). If

it does not, recharge your battery. (See

“Charging the Battery” on page 18 and

“Battery Use” on page 25.)

Does the handset

have a signal?

Do you see j in

the display?

Make sure that your antenna is fully

extended (if applicable). The signal

strength indicator should have at least

one segment showing (1). If it does

not, move to an area with a stronger

signal to use your phone.

Is the earpiece

volume too low

or does the

phone not ring?

Press the upper volume key on the side

of the phone.

User.Guide.Tarpon.book Page 86 Thursday, April 26, 2001 2:23 PM

Contents

Main Welcome Page Menu Map Main Menu Settings Menu Ring/Vibrate Alert Phone Status Other Settings Contents Contents Contents About This Guide Using Your Phones Features Navigating To a Menu Feature http://motorola.com/consumer/manuals About This Guide Optional Features Optional Accessories Safety and General Information Exposure To Radio Frequency Energy RF Operational Characteristics Portable Phone Operation and EME Exposure Antenna Care Phone Operation Body-Worn Operation www.motorola.com Data Operation Approved Accessories Electromagnetic Interference/ Compatibility Facilities Aircraft Medical Devices Pacemakers Safety and General Use While Driving Operational Warnings For Vehicles With an Air Bag Potentially Explosive Atmospheres Blasting Caps and Areas Operational Cautions Antennas Batteries Getting Started Whats in the Box? Installing the Battery Charging the Battery Turning Your Phone On Sending a Call Ending a Call Receiving a Call Displaying Your Phone Number About Your Phone Display not idle display Page Changing the Zoom Setting Volume Keys Battery Use Page Sending and Receiving Calls Redialing a Number Using Automatic Redial Caller ID calling line identification speed dial Dialing an Emergency Number When the Phone is Locked Dialing With Speed Dial Dialing With One-Touch Dial Additional Dialing Features entry to call Using Features While On a Call Using Call Waiting Making a Three-Way Call Using Features While On a Call Additional On-Call Features Using the Menu Navigating to a Feature You can access many of your phones features by using these keys to move through the menu system: Scroll Keys Menu Key Selecting a Feature Option Entering Feature Information The message center lets you compose and send text messages. (See Entering Text on page 38.) A flashing cursor , and the soft key functions change: When you enter text, the ashing cursor changes to a shows you where the text will appear: Entering Text Choosing a Text Mode Tap Method General Text Entry Rules Character Chart space Predictive Text Entry with iTAP Software Enter Words Enter Novel Words Menu Feature Descriptions http://motorola.com/consumer/manuals Main Menu Features network connection time, Page Page Settings Menu Features http://www.motorola.com/ Page Page Page Page except and erases all user-entered information Page Phonebook Fields in a Phonebook Entry Form X p h Storing a Phonebook Entry Enter Information S speed dial Complete Phonebook Entry Recording a Voice Name For a Phonebook Entry Dialing a Phonebook Entry Phonebook List Voice Dial S Radio Turning the Radio On and Off Tuning a Station S Radio Storing a Preset Selecting a Preset Sending and Receiving Calls With the Radio On Radio MessagesVoicemail Storing Your Voicemail Number Receiving a New Voicemail Message MessagesVoicemail Listening to a Voicemail Message MessagesText before Setting Up the Text Message Inbox S Receiving a New Text Message S Reading, Locking, or Deleting a Text Message S o = read, f Sending a New Text Message S Sending a New Text Message to More Than One Person S Sending a Quick Note Text Message S Sending a Quick Note to More than One Person S Page Voice Notes Recording a Voice Note Voice Notes Playing a Voice Note S Micro-Browser Starting a Micro-Browser Session S Micro-Browser Interacting With Web Pages Adjusting Your Settings Ring/Vibrate Select a Ring/Vibration for All Events w Loud ring x Soft ring y Vibrate u t S Adjusting Your Settings Select a Ring/Vibration for a Specic Event all specific Reordering Menu Items Adjusting Your Settings Customizing a Soft Key Function S Security Assigning a New Code or Password but you must unlock it to answer not Locking and Unlocking Your Phone Security Lock Your Phone Manually Set Your Phone to Lock Automatically Unlock Your Phone Security Locking and Unlocking Your Keypad Troubleshooting Page Page Page Programming Instructions Specic Absorption Rate Data http://www.fcc.gov/oet/fccid FDA Update Why the concern? What kinds of phones are in question? How much evidence is there that hand-held mobile phones might be harmful? Page Page Page What is FDA's role concerning the safety of mobile phones? Page Where can I nd additional information? http://www.fcc.gov/oet/rfsafety http://www.who.int/emf http://www.wow-com.com http://www.nrpb.org.uk http://www.fda.gov/cdrh/consumer/ Warranty I. What This Warranty Covers II. What the Period of Coverage Is III. Who is Covered IV. What We Will Do to Correct Warranty Problems V. How to Get Warranty Service VI. What This Warranty Does Not Cover Page VII. Some Other Limitations VIII. Patent and Software Provisions IX. State Law and Other Jurisdiction Rights http://www.motorola.com Export Law Assurances Index Page Page Page Page Page Page Page Wireless Phone Safety Tips Safety is your most important call!