1 OVERVIEW

Congratulations, you have a new Motorola® SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! It provides high-speed access to the Internet and other online services. This cable modem transmits and receives data much faster than traditional dial-up, DSL, or ISDN modems. Unlike a dial-up modem, your cable modem is always online. Just open your browser and surf!

You can use your high-speed, upgradeable cable modem to connect one computer in your home or business to the Internet.

You can connect a single computer equipped with an Ethernet adapter directly to the Ethernet port on the SB6120 SURFboard DOCSIS 3.0 Cable Modem.

To access an electronic version of this guide please visit:

http://broadband.motorola.com/consumers/support

This user guide contains the following sections:

1 Overview — introduces your SB6120 cable modem and the controls on the Front Panel and Rear Panel.

2 Installation — provides an overview and links for cabling and configuring your SB6120 cable modem, lists the items you need to install your SB6120 cable modem, informs you of special precautions, and how to signup for a service,

3 Troubleshooting — provides suggestions to fix common problems.

4 Contact Us — provides contact information.

5 Frequently Asked Questions — provides answers to common questions about the SB6120 cable modem.

6 Glossary — contains a list of useful terms with their definitions.

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