Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding to taps and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 6), then replace and switch your phone on as usual.

Reset

To reset your phone to factory settings and erase all the data on your phone, press Menu > Settings

>SD card & phone storage > Factory data reset

>Reset phone.

Warning: All data on your phone will be deleted.

Service & repairs

Go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 0800 666 8676 (Argentina), (800-201-442 (Chile), 01-800-700-1504 (Colombia), 01 800 021 0000 (México), 0800-100-4289 (Venezuela), or 0-800-52-470 (Perú).

Troubleshooting 39

Page 41
Image 41
Motorola 68000202472-A manual Troubleshooting, Crash recovery, Reset, Service & repairs