6 TROUBLESHOOTING

Problem

Possible Solutions

There are black

This may occur on a 16:9 TV if the active video

bars on all four

for an SD broadcast is in letterbox format. To

sides of the

confirm, wait for a commercial or look for a

picture.

graphic, such as a network logo. If the

 

 

commercial fills the screen from top to bottom,

 

or the graphic appears below the active video,

 

the program is being letterboxed by the

 

broadcaster. You can minimize this by activating

 

the zoom feature on the TV.

 

A broadcaster may include black bars on either

 

side of a wide screen broadcast. This is called a

 

“hybrid” aspect ratio and results in a black

 

border surrounding the video on a 4:3 TV.

 

Because this is part of the broadcast, the

 

DCH200 cannot correct the video. You may be

 

able to minimize the border using the zoom

 

feature on the TV.

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