6 TROUBLESHOOTING

Problem

Possible Solutions

The remote

• Verify that the remote control is in “Cable”

control does not

mode.

work.

• Verify that there are no obstructions between

 

 

the remote control and the DCH receiver. Aim

 

the remote control directly at the DCH receiver

 

front panel, not the TV or VCR.

 

• If using an external IR senor connected to the

 

EXT IR input on the rear panel, ensure the cable

 

is properly connected to the rear panel input and

 

that there is a clear line-of-sight from the remote

 

to the sensor.

 

• The angle between the remote control and the

 

DCH receiver may be too large. Stand in front of

 

the DCH receiver and not too far to either side.

 

• Press and release operation keys one at a time,

 

firmly and deliberately.

 

• Check the batteries in the remote control. Install

 

new batteries if needed.

There is no

• Verify that the Mute button on the remote

audio when

control has not been pressed. Press mute on

viewing cable

the remote control to restore sound.

channels.

• If the DCH receiver audio output is connected to

 

 

the TV, verify that the Mute button on the TV has

 

not been pressed.

 

• If the DCH receiver audio output is connected to

 

a home theater receiver, verify that the receiver

 

is set to the appropriate input source and the

 

Mute button on the receiver has not been

 

pressed.

 

• Verify that you have the correct cables for the

 

audio connections.

 

• Verify that the audio cables are firmly connected

 

between the DCH receiver and the audio

 

playback device (TV, receiver, DVD player, etc.).

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