Motorola DCH70 5 TROUBLESHOOTING

5 TROUBLESHOOTING

Before calling your cable provider, review this troubleshooting guide.

Problem	Possible Solutions

The DCH	• The DCH receiver may have received a software
receiver will not	update and may not power on while the new
power on.	software is being installed. Try again in a few
	minutes.
	• Verify that the power supply is connected to the
	DCH receiver and an AC outlet. Unplug the DCH
	power supply cord from the AC outlet, plug it back
	in, and then press the POWER button.
	• If the DCH receiver is connected to a switched outlet
	on another unit, verify that that unit is powered on.
	Unplug the DCH power supply cord from the AC
	outlet, plug it back it in, and then press the POWER
	button. Use of an unswitched outlet is
	recommended.

The remote	• Verify that the remote control is in “Cable” mode.
control does not	• Verify that there are no obstructions between the
work.	remote control and the DCH receiver. Aim the
	remote control directly at the DCH receiver front
	panel, not the TV or VCR.
	• The angle between the remote control and the DCH
	receiver may be too large. Stand in front of the DCH
	receiver and not too far to either side.
	• Press and release operation keys one at a time,
	firmly and deliberately.
	• Check the batteries in the remote control. Install new
	batteries if needed.