TROUBLESHOOTING
Before calling your service provider, review the troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.
Problem | Possible Solution |
No sound | Press MUTE on the remote control to restore the |
| volume level. |
| Check that the stereo is looking at the proper |
| input source. |
| Turn your VCR on. |
|
|
No picture | Check to be sure that all cables are connected |
| properly |
| If connected through the baseband RCA video |
| connection, make sure the cables are |
| connected properly. |
| If you are watching TV using your VCR, be |
| sure your VCR is on. |
|
|
Picture or sound is | Reconnect the cable and |
noisy on one channel | loose. |
|
|
Sound from only one | |
stereo speaker | Be sure wires are not frayed and plugs are not |
| bent or broken. |
|
|
No power | Reconnect the power cord. Be sure the |
| DCT2000 is plugged into an outlet that is |
| always live. |
|
|
Remote control does | Press CABLE on the remote control to ensure |
not work | the remote control is in cable mode. |
| Change the batteries in your remote control |
| according to the instructions in the section, |
| “Installing Batteries.” |
| Be sure that nothing is on the DCT2000 or |
| blocking a clear line of sight between it and |
| the remote control. |
|
|
Poor audio quality | For best audio quality, use the remote control |
| to set the DCT2000 to approximately 75% of |
| maximum volume level and then adjust the |
| audio levels on the external devices. |
|
|
3 8
