Problem | Possible Solution | |
There is no audio | Verify that the MUTE button on the cable terminal or the | |
when viewing cable | remote control was not pressed. Press MUTE on the | |
channels | remote control to restore sound. | |
| If the cable terminal audio output is connected to the TV, | |
| verify that the MUTE button on the TV was not pressed. | |
| If the cable terminal audio output is connected to a home | |
| theater receiver, verify that the receiver is set to the | |
| appropriate input source and the mute button on the | |
| receiver was not pressed. | |
| Verify that you used the correct audio cables for the ports. | |
| Verify that the audio cables are firmly connected | |
| between the cable terminal and the audio playback | |
| device (TV, receiver, DVD player, etc.). | |
|
| |
There is no audio | Not all Dolby Digital programs feature full 5.1 surround | |
from the center | sound. In some cases, the programs may only contain | |
and/or surround | left and right stereo audio. | |
speakers of a home | Verify that the coaxial or optical SPDIF cable is firmly | |
theater receiver | ||
connected to the cable terminal and the home theater | ||
connected to the | ||
receiver. | ||
cable terminal | ||
Verify that the home theater receiver is set to a surround | ||
| ||
| sound audio mode (Dolby Digital, Dolby Pro Logic®, or | |
| Dolby Pro Logic II). | |
| Verify that the receiver is properly configured to work | |
| with all connected speakers. |
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