| DCT3400 Series User Guide |
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Problem | Possible Solution |
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There is no video | Verify that the TV is powered on and set to the |
on the TV screen | appropriate input source for the cable terminal. |
| Verify that the cable terminal is powered on and tuned to |
| an authorized cable channel. |
| Verify that all video cables between the cable terminal |
| and the TV are firmly connected. |
| Verify that the coaxial cable feed is firmly connected to |
| the cable terminal and the wall jack. |
| If the cable terminal is connected to a home theater unit, |
| verify that the home theater unit is powered on and set to |
| the appropriate input source. |
| If the cable terminal is connected to a TV through its |
| HDMI connection, power off the TV and then power off |
| the cable terminal. Wait one second and then power on |
| the devices. |
| Not all HDTVs can display every output format (1080i, |
| 720p, 480p, or 480i) available on the cable terminal. To |
| select a different format: |
| 1 Ensure that your cable terminal is plugged into a |
| power outlet and is turned off. |
| 2 Press the MENU key on the front panel. Your settings |
| are displayed on the cable terminal front panel |
| display. |
| 3 Press the ▲ and ▼ keys to display the |
| HDMI/YPbPr OUTPUT setting. |
| 4 Press the ► key to cycle through the available |
| output formats until a picture displays on the TV. |
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No graphics or | If you use the IEEE 1394 connection, |
program guides | graphics, including closed captions and program guides, |
appear on the TV | are not displayed. If possible, use HDMI or component |
screen | video instead. |
No closed captions | Verify on the User Settings menu that closed captions |
display | are enabled on the cable terminal. |
| Verify that closed captions are enabled on the TV. |
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