| DCT6400 Series User Guide |
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Problem | Possible Solution |
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There are no | The DCT* cannot generate graphics on all video outputs |
graphics, closed | at all times. If the DCT* is set to 1080i, 720p, or 480p |
captions, or | output format, graphics are only available on the HD |
program guides | video outputs (DVI and component video). If the DCT* is |
appearing on the | set to 480i, graphics are available on all video outputs. |
TV screen | If the DCT* is connected to a standard definition TV, |
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| verify that the DCT* is configured to use the 480i output |
| mode. |
| Verify that closed captions on the DCT* have been |
| enabled in the User Settings menu. |
| If you are using an IEEE 1394 connection, |
| graphics, including closed captions and program guides, |
| will not be displayed. |
There are black | Wide screen TVs display 4:3 programs in this format |
bars to the right | unless set to Stretch. Turn on the 4:3 OVERRIDE feature |
and left of the | in the User Settings menu. This enables most wide |
picture | screen TVs to stretch the video to fill the screen (see |
| your TV manual for information about stretching 4:3 |
| video). |
| If the DCT* is connected to a wide screen TV, verify that |
| the TV TYPE is set to 16:9 in the User Settings menu. |
| Many HD programs are broadcast in |
| with black bars to the left and right of the picture. These |
| programs are broadcast in 16:9 HD formats even though |
| the video is not 16:9. |
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There are black | All 4:3 HDTVs display HD programs in letterbox format |
bars above and | (black bars above and below the picture) because of the |
below the picture | shape of the display screen. |
| Turn on the 4:3 OVERRIDE feature in the User Settings |
| menu. This enables most standard screen TVs to display |
| a full screen picture when the DCT* is tuned to a 4:3 |
| program. |
| Set the TV TYPE to 4:3 |
| DCT* to remove the black bars above and below the |
| picture when possible. |
| Some SD programs are broadcast in the letterbox format |
| with black bars above and below the picture. Some wide |
| screens TVs offer a zoom feature that may be able to |
| remove the black bars (see your TV manual for |
| information about zooming 4:3 video). |
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