9Problems?
Problems?
we’ve got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode.
Make sure that any devices previously paired with the
headset are turned off. If the indicator light is flashing in blue,
first turn off the other device, then turn the headset off and
on. The indicator light becomes steadily lit in blue and you
hear
“ready to pair”
.
My phone doesn't find my headset when
searching.
Make sure the indicator light on your headset is
steadily lit in blue when your phone is searching for
devices. If not, press and hold the Call button and
Volume button while turning the power on until you
hear “ready to pair” and see the indicator light steady
blue.
My headset will not pair with my phone.
If the indicator light is not steadily lit in blue when your
phone is searching for your headset, press and hold
the Call button and Volume button while turning the
power on until you hear “ready to pair” and see the
indicator light steady blue. Then follow pair & connect
instructions on pages 5.