7 TROUBLESHOOTING
Problem | Possible Solution |
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There are black bars on | This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD |
all four sides of the | programming to fill the screen, depending on the capabilities of the TV, set |
picture | 4:3 OVERRIDE to 480i or 480p. |
| This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox |
| format. To confirm, wait for a commercial or look for a graphic, such as a network |
| logo. If the commercial fills the screen from top to bottom, or the graphic appears |
| below the active video, the program is being letterboxed by the broadcaster. You can |
| minimize this by activating the zoom feature on the TV. |
| A broadcaster may include black bars on either side of a widescreen broadcast. This is |
| called a “hybrid” aspect ratio and results in a black border surrounding the video on a |
| 4:3 TV. Because this is part of the broadcast, the QIP7100 Series cannot correct the |
| video. You may be able to minimize the border using the zoom feature on the TV. |
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Colors do not appear | Be sure to match up each signal to the same YPbPr connection on the TV; otherwise, |
correctly | the colors will not appear correctly on your TV. |
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