28 SVG2500 SURFBOARD WIRELESS VOICE GATEWAY
Troubleshooting
If you experience a problem with the SVG2500, try the following:
1.Press the reset button on the rear panel. Resetting may take 5 to 30 minutes.
2.Refer to “Troubleshooting” in the SVG2500 User Guide.
If you still cannot resolve the issue, contact your Internet service provider.
Your Internet service provider may require the MAC address labeled HFC MAC ID on the bottom of the SVG2500. For reference, you can write your HFC MAC ID here:
00 : ______ : ______ : ______ : ______ : ______