service provider didn’t change these codes, you should change them:

Find it: Press M > w Settings > Security > New Passwords

You can also change your SIM PIN password.

If you forget your unlock code: At the Enter Unlock Code prompt, try entering 1234 or the last four digits of your phone number. If that doesn’t work, press Mand enter your 6-digit security code instead.

If you forget other codes: If you forget your security code, SIM PIN code, or PIN2 code, contact your service provider.

lock & unlock phone

You can lock your phone to keep others from using it. To lock or unlock your phone, you need the 4-digit unlock code.

To manually lock your phone: Press M > w Settings > Security

>Phone Lock > Lock Now.

To automatically lock your phone whenever you turn it off: Press M > w Settings > Security > Phone Lock > Automatic Lock > On.

Note: You can make emergency calls on a locked phone (see page 45). A locked phone still rings or vibrates for incoming calls or messages, but you need to unlock it to answer.

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Motorola V191 user manual Lock & unlock phone, Phone Lock Lock Now