VIP1200 Series Installation Manual
15
Problem Possible Solutions There is no audio
when viewing TV
channels.
Verify that the Mute button on the remote control has not
been pressed. Press Mute on the remote control to
restore sound.
If the TV receiver audio output is connected to the TV,
verify that the Mute button on the TV has not been
pressed.
If the TV receiver audio output is connected to a home
theater receiver, verify that the home theater receiver is
set to the appropriate input source and its Mute button has
not been pressed.
Verify that you have the correct cables for the audio ports.
Verify that the audio cables are firmly connected between
the TV receiver and the audio playback device (TV, home
theater receiver, etc.).
There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
TV receiver.
Not all Dolby Digital programs feature full 5.1 surround
sound. In some cases, the programs may only contain left
and right stereo audio.
Verify that the S/PDIF cable is firmly connected to the TV
receiver and the home theater receiver.
Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic® II,
Dolby Pro Logic).
Verify that the home theater receiver is properly
configured to work with all connected speakers.