the small print
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Software Copyright Notice
Motorola products may include copyrighted Motorola and
service & repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the government’s requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.5 W/kg, and when worn on the body, as described in this user guide, is 0.61 W/kg .
While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
1.In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
2The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
European Union Directives Conformance Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•The essential requirements and other relevant provisions of Directive 1999/5/EC
•All other relevant EU Directives
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The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the Web site.
Safety and General Information
Safety Information
This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.
•DO NOT carry the mobile device in the breast pocket.
•Use the ear opposite the implantable medical device to minimize the potential for interference.
•Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
Driving Precautions
The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
For more information, see “Smart Practices While Driving.”
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
032374o | Important safety information follows. |
Do not dispose of your battery or mobile device in a
032376o fire.
| Your battery or mobile device may require recycling |
032375o | in accordance with local laws. Contact your local |
| regulatory authorities for more information. |
Do not throw your battery or mobile device in the trash.
Do not let your battery, charger, or mobile device get wet.
Listening at full volume to music or voice through a headset may damage your hearing.
Batteries & Chargers
Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see “Battery Use & Safety.”
Keep Your Mobile Device & Its Accessories Away From Small Children
These products are not toys and may be hazardous to small children. For example:
•A choking hazard may exist for small, detachable parts.
•Improper use could result in loud sounds, possibly causing hearing injury.
•Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a
Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:
•Limit the amount of time you use headsets or headphones at high volume.
•Avoid turning up the volume to block out noisy surroundings.
•Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Use & Care
Use & Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves
Don’t try to dry your phone in a microwave oven.
dust and dirt
Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.
cleaning solutions
To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
the ground
Don’t drop your phone.
Motorola Limited Warranty for the United States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two- way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola- branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on
Products and Accessories
Products Covered | Length of Coverage |
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Products and | One (1) year from the date of |
Accessories as defined | purchase by the first consumer |
above, unless otherwise | purchaser of the product unless |
provided for below. | otherwise provided for below. |
Decorative | Limited lifetime warranty for |
Accessories and | the lifetime of ownership by the |
Cases. Decorative covers, | first consumer purchaser of the |
bezels, PhoneWrap™ | product. |
covers and cases. |
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Monaural Headsets. Ear | Limited lifetime warranty for |
buds and boom headsets | the lifetime of ownership by the |
that transmit mono sound | first consumer purchaser of the |
through a wired | product. |
connection. |
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Consumer and | Ninety (90) days from the date of |
Professional | purchase by the first consumer |
Radio Accessories. | purchaser of the product. |
Products and | The balance of the original |
Accessories that are | warranty or for ninety (90) days |
Repaired or Replaced. | from the date returned to the |
| consumer, whichever is longer. |
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or
(d)nonconforming or
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.
Software
Products Covered | Length of |
| Coverage |
Software. Applies only to physical | Ninety (90) days |
defects in the media that embodies the | from the date of |
copy of the software (e.g. | purchase. |
floppy disk). |
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Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/
How to Obtain Warranty Service or Other Information
USA | Phones: |
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For Accessories and Software, please call the telephone number designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should not be disposed of with household waste.
Disposal of your Mobile Device & Accessories
Please do not dispose of mobile devices or electrical
accessories (such as chargers, headsets, or batteries) with your 032376o household waste. Do not dispose of your battery or mobile
device in a fire. These items should be disposed of in
accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device Packaging & Product Guide
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label:
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate
There is no special handling required by consumers.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
•Monitor
•Keep software up to
•Erase before
For information on backing up your mobile device data before erasing it, go to www.motorola.com and navigate to the “downloads” section of the con- sumer Web page for “Motorola Backup” or “Motorola Phone Tools.”
•Understanding
If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider.
Smart Practices While Driving
Driving Safety | Drive Safe, Call Smart |
Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain
Your mobile device lets you communicate by voice and
•Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place
your call without taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today.
•Position your mobile device within easy reach. Be
able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
•Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.
•Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary
•Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
•Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.
•Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies (wherever wireless phone service is available).
•Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number (wherever wireless phone service is available), as you would want others to do for you.
•Call roadside assistance or a special
battery tips
batteryIMPORTANT:useHANDLE& safetyAND STORE BATTERIES PROPERLY TO AVOID INJURY ✂OR DAMAGE. Most battery issues arise from improper handling of batteries, and
particularly from the continued use of damaged batteries.
DON’Ts
•Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
•Don’t let the phone or battery come in contact with water. Water can get into the phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have them checked by your carrier or contact Motorola, even if they appear to be working properly.
•Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.
•Don’t place your battery near a heat source. Excessive heat can damage the phone or the battery. High temperatures can cause the battery to swell, leak, or malfunction. Therefore:
•Do not dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.
•Avoid leaving your phone in your car in high temperatures.
DOs
•Do avoid dropping the battery or phone. Dropping these items, especially on a hard surface, can potentially cause damage.
•Do contact your service provider or Motorola if your phone or battery
has been damaged from dropping or high temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS. To aid consumers in identifying authentic Motorola batteries from
Motorola recommends you always use
•Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•If there is no hologram, the battery is not a Motorola battery;
•If there is a hologram, replace the battery and retry charging it;
•If the message remains, contact a Motorola Authorized Service Center. Important: Motorola’s warranty does not cover damage to the phone caused by
Warning: Use of a
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING
Proper battery disposal is not only important for safety, it benefits the environment. Consumers may recycle their used batteries in many retail or service provider locations. Additional information on proper disposal and recycling may be found on the Web:
•www.motorola.com/recycling
•www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
copyright
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2009. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.
Motorola, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.hellomoto.com
Note: Do not ship your phone to the above address.
Manual Number:
