Zippers
One of the keys to zipper longevity is to keep them away from sand and grit. When pitching your tent, be careful to keep the door and window zippers out of the dirt. Never step on the zipper. Keep zippers clean by washing them (at home) with a garden hose and pressure nozzle.
Most zipper failures result from wear to the coating on the inside of the zipper slider (the metal toggle). Once that coating wears off, the metal abrades rapidly, and the zipper slider no longer joins the continuous plastic coils securely. The plastic coils then tend to separate behind the zipper slider. You can replace a worn out zipper slider with our patented Zipper Repair Clamp. The Zipper Repair Clamp (pictured below) is available from your local Mountain Hardwear dealer.
Tears and Other Damage
Small holes and tears can be repaired in the field using either a needle and thread, adhesive repair tape, or liquid urethane (Mcnett™ Seam Grip). Field repairs do not void
the warranty of your tent.
CARING FORYOUR TENTATHOME
Never pack or store your tent if it is dirty and/or damp. If you do so, mildew can form and ruin the waterproof coating on your tent. Mildew will cause your tent to smell and can eventually delaminate and damage the polyurethane coating which will cause your tent to leak. There is no cure for mildew damage. Prolonged moisture on the polyurethane coating (storing the tent wet for more than a few days) can cause hydrolysis. This will soften the coating and cause the coated fab- ric to become sticky and bond to itself. Mildew damage and hydrolysis are not covered under our Lifetime Warranty.
