PROBLEMS AND CAUSES
PROBLEM | CAUSES | SOLUTIONS |
Coffee does | • No water in reservoir. | • Add water. |
not come out | • Coffee grind is too fine. | • Grind coffee medium ground. |
| • Too much coffee in the filter. | • Fill filter with less coffee. |
| • Appliance was not turned on | • Plug unit into electrical outlet. |
| or plugged in. | Turn it on. |
| • Coffee has been tamped/ | • Refill filter basket with coffee |
| compressed too much. | DO NOT TAMP. |
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Coffee comes | • Filter holder not rotated | • Rotate filter holder to full lock |
out around | to full lock position. | position. |
the edge of the | • Coffee grounds around the filter | • Wipe off rim. |
filter holder | basket rim. |
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| • Too much coffee in the filter basket. | • Fill with less coffee. |
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No steam is | • Water reservoir is empty. | • Fill reservoir with correct |
generated |
| amount of water. See Page 5 |
|
| and 6. |
| • Appliance is not turned on. | • Turn on unit and follow the |
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| operating instructions. |
| • Frothing tube is blocked. | • Following frothing stage, |
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| operate frothing function for |
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| 1 – 2 seconds to extract |
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| excess milk. Or, turn off unit, |
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| allow unit to cool, unplug |
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| unit and clean out frothing |
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| tube with a needle or |
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| toothpick. |
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Milk is not | • Ran out of steam. | • Ensure there is enough water |
foamy after |
| in the reservoir. |
frothing | • Milk is not cold enough. | • Chill milk and frothing pitcher |
| ||
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| prior to making cappuccino. |
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Coffee comes | • Ground coffee is too coarse. | • Use a finer grind. |
out too quickly | • Not enough coffee in filter basket. | • Use more coffee. |
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