PROBLEMS AND CAUSES

PROBLEM

CAUSES

SOLUTIONS

Coffee does

• No water in reservoir.

• Add water.

not come out

• Coffee grind is too fine.

• Grind coffee medium ground.

 

• Too much coffee in the filter.

• Fill filter with less coffee.

 

• Appliance was not turned on

• Plug unit into electrical outlet.

 

or plugged in.

Turn it on.

 

• Coffee has been tamped/

• Refill filter basket with coffee

 

compressed too much.

DO NOT TAMP.

 

 

 

Coffee comes

• Filter holder not rotated

• Rotate filter holder to full lock

out around

to full lock position.

position.

the edge of the

• Coffee grounds around the filter

• Wipe off rim.

filter holder

basket rim.

 

 

• Too much coffee in the filter basket.

• Fill with less coffee.

 

 

 

No steam is

• Water reservoir is empty.

• Fill reservoir with correct

generated

 

amount of water. See Page 5

 

 

and 6.

 

• Appliance is not turned on.

• Turn on unit and follow the

 

 

operating instructions.

 

• Frothing tube is blocked.

• Following frothing stage,

 

 

operate frothing function for

 

 

1 – 2 seconds to extract

 

 

excess milk. Or, turn off unit,

 

 

allow unit to cool, unplug

 

 

unit and clean out frothing

 

 

tube with a needle or

 

 

toothpick.

 

 

 

Milk is not

• Ran out of steam.

• Ensure there is enough water

foamy after

 

in the reservoir.

frothing

• Milk is not cold enough.

• Chill milk and frothing pitcher

 

 

 

prior to making cappuccino.

 

 

 

Coffee comes

• Ground coffee is too coarse.

• Use a finer grind.

out too quickly

• Not enough coffee in filter basket.

• Use more coffee.

 

 

 

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Mr. Coffee ECMP50 instruction manual Problems and Causes, Problem Causes Solutions