MTD 20 Table Of Contents, Finding Model Number, Engine Information, Calling Customer Support

TABLE OF CONTENTS

Content	Page	Content	Page
Customer Support	2	Maintenance	11
Important Safe Operation Practices	3	Troubleshooting	14
Slope Gauge	5	Warranty	15
Setting Up	6	Parts List	16
Operating Your Lawn Mower	9

FINDING MODEL NUMBER

This Operator’s Manual is an important part of your new equipment. It will help you assemble, prepare and maintain the unit for best performance. Please read and understand what it says.

Before you start assembling your new equipment, please locate the model plate on the equipment and copy the information from it in the space provided below. A sample model plate is also given below. You can locate the model plate by standing at the operating position and looking down at the rear of the deck . This information will be necessary to use the manufacturer’s web site and/or help from the Customer Support Department or an authorized service dealer.

Model	Number	Serial	Number
Numéro	de modèle	Numéro	de sérier	Copy the model number here:
XXXXXXXXXXX		XXXXXXXXXXX

MTD LLC

CLEVELAND, OH 44136

MTD PRODUCTS LIMITED

KITCHENER, ON N2G 4J1

USA-www.mtdproducts.com 1-800-800-7310 CAN-www.mtdcanada.com 1-800-668-1238

Copy the serial number here:

ENGINE INFORMATION

The engine manufacturer is responsible for all engine-related issues with regards to performance, power-rating, specifications, warranty and service. Please refer to the engine manufacturer’s Owner’s/Operator’s Manual packed separately with your unit for more information.

CALLING CUSTOMER SUPPORT

Please do NOT return the unit to the retailer from which it was purchased, without first contacting Customer Support.

If you have difficulty assembling this product or have any questions regarding the controls, operation or maintenance of this unit, please call a Customer Support Representative.

For US Customers: 1- (330) 220-4MTD (4683) or 1- (800)-800-7310

For Canadian Customers: 1-800-668-1238

Please have your unit’s model number and serial number ready when you call. See previous section to locate this information. You will be asked to enter the serial number in order to process your call.

HOW TO OBTAIN SERVICE

Warranty service is available, WITH PROOF OF PURCHASE, through your local authorized service dealer. To locate the dealer in your area;

In the U.S.A.: Check your Yellow Pages, or contact MTD LLC at P.O. Box 361131, Cleveland, Ohio 44136-0019, or call 1-800-800-7310 or 1-330-220-4683 or log on to our Web site at www.mtdproducts.com.

In Canada: Contact MTD Products Limited, Kitchener, ON N2G 4J1, or call 1-800-668-1238 or log on to our Web site at www.mtdcanada.com.

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