Contents | |
Chapter 1 - Introduction ......................................................................................... | 5 |
Product Description ........................................................................................................ | 5 |
Chapter 2 - Installation ........................................................................................... | 6 |
What You Will Need ....................................................................................................... | 6 |
Safety Warnings ............................................................................................................... | 6 |
Step 1: Install the MultiModemZPX in your Computer ............................................ | 7 |
Step 2: Make the External Connections ........................................................................ | 8 |
Step 3: Install the Modem Driver .................................................................................. | 9 |
Step 4: Configure the Modem for Your Country ...................................................... | 13 |
Step 5: Install PhoneTools ............................................................................................ | 14 |
Chapter 3 - Remote Configuration ..................................................................... | 15 |
Basic Procedure .............................................................................................................. | 15 |
Setup ................................................................................................................................ | 15 |
To Change the Remote Escape Character .................................................................. | 16 |
Chapter 4 - Troubleshooting ................................................................................ | 17 |
The Modem Does Not Respond to Commands ........................................................ | 17 |
The Modem Cannot Connect When Dialing ............................................................. | 18 |
The Modem Disconnects While Online ...................................................................... | 19 |
The Modem Cannot Connect When Answering ....................................................... | 20 |
File Transfer Is Slower Than It Should Be .................................................................. | 20 |
Data Is Being Lost .......................................................................................................... | 20 |
There Are Garbage Characters on the Monitor ......................................................... | 21 |
The Modem Doesn’t Work with Caller ID ................................................................. | 21 |
Fax and Data Software Can’t Run at the Same Time ............................................... | 21 |
The Voice Functions Don’t Work ................................................................................ | 21 |
Voice Mail Test............................................................................................................... | 22 |
Loopback Test ................................................................................................................ | 22 |
Speakerphone Test (with voice option) ...................................................................... | 22 |
Appendix A - Regulatory Compliance............................................................... | 23 |
Appendix B - Technical Specifications.............................................................. | 28 |
Appendix C - Warranty, Service, and Technical Support .............................. | 30 |
Limited Warranty .......................................................................................................... | 30 |
Online Warranty Registration ..................................................................................... | 30 |
Service ............................................................................................................................. | 30 |
Technical Support .......................................................................................................... | 32 |
Internet Sites ................................................................................................................... | 32 |
