Appendix C – Upgrading your Modem

Step 3: Download the Upgrade File

1.If you are not already at the MultiModem Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Download the upgrade file for your modem by clicking its name, and save the file in a temporary folder on your hard disk.

3.In the same section of the Web page, download the Flash Wizard utility by clicking it, and save it in the same folder. Alternately, install the Flash wizard from the MultiModem compact disc.

Step 4: Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the Flash Wizard file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.

Step 5: Document and Clear Your Stored Paramenters

Before you flash your modem, you should record the parameters that are currently stored in it so you can reprogram it after flashing. After you have recorded them, send the AT&W1Z command to the the modem to clear the stored parameters.

1.Run your favorite terminal program.

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&W1Z and press ENTER to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6: Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the new firmware (example: ARQG125A.HEX). Also, if you are using Windows NT, you must disable Windows RAS and Microsoft Fax Service before upgrading the modem’s firmware. To disable RAS and your Fax service, Click Start Settings Control Panel, and then double-click Services. Select Remote Access Server, and then click the Startup button. Select Manual as the startup type, and then click OK. Do the same for any fax service. Close any other programs that might be accessing the modem’s Com Port.

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The program begins by identifying devices attached to your computer.

2.Select the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box now displays the progress of the upgrade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding.

5.When the flash upgrade is complete, the message Programming Complete appears. Click Next to continue.

6.The Results dialog box appears next. Click Finish to exit Flash Wizard.

Note: If you are using Windows NT, be certain to enable RAS and your fax service when the operating system restarts.

Step 7: Restore Your Parameters

Your modem has been upgrade. You can now open your terminal program to reprogram your modem parameters or to confirm the upgrade by typing ATI in the terminal window and pressing ENTER.

Multi-Tech Systems, Inc. MT9234ZPX User Guide

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Multi-Tech Systems MT9234ZPX-UPCI-NV Download the Upgrade File, Extract the Upgrade Files, Upgrade the Modem’s Firmware
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MT9234ZPX-UPCI-NV specifications

The Multi-Tech Systems MT9234ZPX-UPCI-NV is a versatile modem designed for robust data communication in various applications. Known for its reliability, the MT9234ZPX-UPCI-NV is particularly beneficial in industries where continuous and efficient connectivity is essential, such as telecommunications, banking, and remote monitoring.

One of the standout features of the MT9234ZPX-UPCI-NV is its ability to support multiple data protocols, including V.32, V.34, V.90, and V.92 standards. This range of compatibility ensures that users can connect to various networks seamlessly, whether the connection is analog or digital. The modem is engineered for high-speed data transmission, providing rates of up to 56 Kbps, allowing businesses to handle larger volumes of data efficiently.

The MT9234ZPX-UPCI-NV integrates a PCI interface, making it easy to install in personal computers or servers. This design is particularly advantageous for users seeking to enhance their existing systems without requiring additional external devices. The modem is compact and designed to occupy minimal space within a system architecture, which is crucial in environments with limited physical resources.

Another significant technology utilized in the MT9234ZPX-UPCI-NV is its adaptive technology, which automatically selects the best mode of operation based on the connection quality. This feature enhances overall performance and reliability, particularly in unstable network environments. Furthermore, the modem is equipped with robust error correction protocols, such as V.42 bis and MNP2-4, ensuring data integrity during transmission.

Power efficiency is also a hallmark of the MT9234ZPX-UPCI-NV, making it an environmentally friendly choice for businesses. Its energy-efficient design reduces operational costs while maintaining performance standards.

The modem supports advanced features such as Caller ID, call waiting, and fax capabilities, making it suitable for a variety of applications beyond data communication. Businesses can use this modem for fax transmission, making it a versatile tool for offices that require multifunctional capabilities.

In summary, the Multi-Tech Systems MT9234ZPX-UPCI-NV is an essential modem for businesses in need of reliable, high-speed data communication. With its comprehensive features, advanced technologies, and multiple protocols, it stands out in the competitive market of data communication devices. Whether for banking, telecommunication, or remote access applications, this modem delivers performance, versatility, and efficiency.
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