Multi-Tech Systems MTCBA-E-U Package Contents

Chapter 2 – Installation

Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 7

Package Contents

Single Package (one unit) Bundled Package (multiple units)

1 modem

1 mounting bracket

1 Quick Start Guide

1 MultiModem CD

Note: You must supply:

Screws for the bracket

An antenna

Each individual package in the bundle includes

the following:

1 modem

1 mounting bracket

1 USB cable

2 antennas

4 rubber feet

1 Quick Start Guide

1 MultiModem CD

Note: You must supply screws for the bracket.

Parts to be Supplied by Your Wireless Service Provider

Subscriber Identity Module (SIM) configuration chip.

The SIM contains information specific to your wireless account and its features.

Contents

Main MultiModem EDGE USB Wireless Modem MTCBA-E-U User Guide Page Contents Chapter 1 Product Description and Specifications Product Description Features Application Overview Application Types Benefits/Features in Applications Safety General Safety RF Interference Issues Vehicle Safety Maintenance of Your Modem Package Contents Parts to be Supplied by Your Wireless Service Provider Specifications General Specifications Electrical Characteristics Current Requirements Antenna/RF Specifications Interfaces LEDs AT Command Reference Guides Chapter 2 Activation and Installation Step 1 Activate Your Wireless Account Step 2 Insert the SIM Card into the Holder Step 3 Connect the Antenna and USB Cable Step 4 Handset Connection (Optional) Step 5 Attach the Modem to a Flat Surface (Optional) Step 6 Install the Modem Driver Introduction Installing the Modem Driver in Windows XP/2003 Part A for Windows XP/2003: Installing the USB Driver Page Part B for Windows XP/2003: Associating PC Port with USB Driver Part C for Windows XP/2003: Installing the Modem INF File Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver Page Part B for Windows 2000: Associating PC Port with USB Driver Part C for Windows 2000: Installing the Modem INF File Chapter 3 Using Your Wireless Modem Phone Number for the Wireless Modem Examples of Useful AT Commands Verify Signal Strength Checking Network Registration and Roaming Status Establishing a Voice Call Establishing a Circuit-Switched Data Call for a Point-to- Point Connection Answering a Circuit-Switched Data (CSD) Connection Using Short Message Service (SMS) Short Messages Examples Internet Access Connecting to the GPRS/EDGE Network for Internet Access Requirements Set the Access Point Name (APN) into the Modems Properties on Your PC Steps for Setting the APN Create Your Dial-Up Connection in Windows XP Disconnecting the Connection: Page Chapter 4 Troubleshooting and Frequently Asked Questions Troubleshooting Examples Situation A: The modem does not answer Situation B: The modem always returns No carrier when trying to originate a call Frequently Asked Questions Chapter 5 Reference Information Wireless Modem Reference Information Appendix A Warranty and Repairs Multi-Tech Warranty Statement Repair Procedures for U.S. and Canadian Customers Repair Procedures for International Customers Repair Procedures for International Distributors Replacement Parts Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement