Effective: October 1, 2003
TERMS AND CONDITIONS OF SALE — PARTS
PAYMENT TERMS
Terms of payment for parts are net 10 days.
FREIGHTPOLICY
All parts orders will be shipped collect or prepaidwiththechargesaddedtotheinvoice. All shipments are F.O.B. point of origin. Multiquip’sresponsibilityceaseswhenasigned manifest has been obtained from the carrier, andanyclaimforshortageordamagemustbe settledbetweentheconsigneeandthecarrier.
MINIMUMORDER
The minimum charge for orders from Mul- tiquip is $15.00 net. Customers will be asked for instructions regarding handling of orders not meeting this requirement.
RETURNEDGOODSPOLICY
Return shipments will be accepted and credit will be allowed, subject to the following provi- sions:
1.A Returned Material Authorization must be approved by Multiquip prior to ship- ment.
2.ToobtainaReturnMaterialAuthorization,
alist must be provided to Multiquip Parts Salesthatdefinesitemnumbers,quanti- ties, and descriptions of the items to be returned.
a.Thepartsnumbersanddescriptions must match the current parts price list.
b.The list must be typed or computer generated.
c.The list must state the reason(s) for thereturn.
d.The list must reference the sales order(s)orinvoice(s)underwhichthe items were originally purchased.
e.The list must include the name and phonenumberofthepersonrequest- ing the RMA.
3.A copy of the Return Material Authoriza- tionmustaccompanythereturnshipment.
4.Freight is at the sender’s expense. All parts must be returned freight prepaid to Multiquip’s designated receiving point.
5.Parts must be in new and resalable con- dition,intheoriginalMultiquippackage(if any), and with Multiquip part numbers clearly marked.
6.The following items are not returnable:
a.Obsolete parts. (If an item is in the price book and shows as being re- placedbyanotheritem,itisobsolete.)
b.Any parts with a limited shelf life (such as gaskets, seals, “O” rings, andotherrubberparts)thatwerepur- chasedmorethansixmonthspriorto thereturndate.
c.Anylineitemwithanextendeddealer net price of less than $5.00.
d.Special order items.
e.Electrical components.
f.Paint, chemicals, and lubricants.
g.Decalsandpaperproducts.
h.Items purchased in kits.
7.Thesenderwillbenotifiedofanymaterial received that is not acceptable.
8.Suchmaterialwillbeheldforfiveworking days from notification, pending instruc- tions. If a reply is not received within five days, the material will be returned to the sender at his expense.
9.Credit on returned parts will be issued at dealer net price at time of the original purchase,lessa15%restockingcharge.
10.In cases where an item is accepted, for which the original purchase document can not be determined, the price will be based on the list price that was effective twelve months prior to the RMA date.
11.Credit issued will be applied to future purchasesonly.
PRICINGANDREBATES
Prices are subject to change without prior notice. Price changes are effective on a spe- cificdateandallordersreceivedonorafterthat datewillbebilledattherevisedprice.Rebates forpricedeclinesandaddedchargesforprice increases will not be made for stock on hand at the time of any price change.
Multiquip reserves the right to quote and sell directtoGovernmentagencies,andtoOrigi- nal Equipment Manufacturer accounts who useourproductsasintegralpartsoftheirown products.
SPECIAL EXPEDITING SERVICE
A$35.00 surcharge will be added to the in- voice for special handling including bus shipments, insured parcel post or in cases where Multiquip must personally deliver the parts to the carrier.
LIMITATIONS OF SELLER’S LIABILITY
Multiquip shall not be liable hereunder for damages in excess of the purchase price of the item with respect to which damages are claimed, and in no event shall Multiquip be liable for loss of profit or good will or for any otherspecial,consequentialorincidentaldam- ages.
LIMITATIONOFWARRANTIES
No warranties, express or implied,are made in connection with the sale of parts or trade accessories nor as to any engine not manu- facturedbyMultiquip.Suchwarrantiesmade in connection with the sale of new, complete units are made exclusively by a statement of warranty packaged with such units, and Multiquipneitherassumesnorauthorizesany persontoassumeforitanyotherobligationor liability whatever in connection with the sale ofitsproducts.Apartfromsuchwrittenstate- ment of warranty, there are no warranties, express, implied or statutory, which extend beyondthedescriptionoftheproductsonthe facehereof.
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