Multiquip mtr-40hs manual Terms and Conditions of Sale Parts

Effective: October 1, 2002

TERMS AND CONDITIONS OF SALE — PARTS

PAYMENT TERMS

Terms of payment for parts are net 10 days.

FREIGHTPOLICY

All parts orders will be shipped collect or prepaidwiththechargesaddedtotheinvoice. All shipments are F.O.B. point of origin. Multiquip’s responsibility ceases when a signed manifest has been obtained from the carrier,andanyclaimforshortageordamage mustbesettledbetweentheconsigneeandthe carrier.

MINIMUMORDER

The minimum charge for orders from Mul- tiquip is $15.00 net. Customers will be asked for instructions regarding handling of orders not meeting this requirement.

RETURNED GOODS POLICY

Returnshipmentswillbeacceptedandcredit will be allowed, subject to the following provi- sions:

1.A Returned Material Authorization must be approved by Multiquip prior to ship- ment.

2.To obtain a Return Material Authoriza- tion, a list must be provided to Multiquip Parts Sales that defines item numbers, quantities, and descriptions of the items tobereturned.

a.Thepartsnumbersanddescriptions must match the current parts price list.

b.The list must be typed or computer generated.

c.The list must state the reason(s) for thereturn.

d.The list must reference the sales order(s) or invoice(s) under which theitemswereoriginallypurchased.

e.The list must include the name and phonenumberofthepersonrequest- ing the RMA.

3.A copy of the ReturnMaterial Authoriza- tionmustaccompanythereturnshipment.

4.Freight is at the sender’s expense. All partsmustbereturnedfreightprepaidto Multiquip’s designated receiving point.

5.Parts must be in new and resalable con- dition,intheoriginalMultiquippackage(if any), and with Multiquip part numbers clearly marked.

6.The following items are not returnable:

a.Obsolete parts. (If an item is in the price book and shows as being replaced by another item, it is obsolete.)

b.Any parts with a limited shelf life (such as gaskets, seals, “O” rings, and other rubber parts) that were purchasedmorethansixmonthsprior tothereturndate.

c.Anylineitemwithanextendeddealer net price of less than $5.00.

d.Special order items.

e.Electrical components.

f.Paint, chemicals, and lubricants.

g.Decals andpaperproducts.

h.Items purchased in kits.

7.The sender will be notified of any material received that is not acceptable.

8.Such material will be held for five working days from notification, pending instructions. If a reply is not received within five days, the material will be re- turned to the sender at his expense.

9.Credit on returned parts will be issued at dealer net price at time of the original purchase,lessa15%restockingcharge.

10.In cases where an item is accepted, for which the original purchase document can not be determined, the price will be based on the list price that was effective twelve months prior to the RMA date.

11.Credit issued will be applied to future purchases only.

PRICINGANDREBATES

Prices are subject to change without prior notice. Price changes are effective on a spe- cificdateandallordersreceivedonorafterthat datewillbebilledattherevisedprice.Rebates forpricedeclinesandaddedchargesforprice increases will not be made for stock on hand at the time of any price change.

Multiquip reserves the right to quote and sell direct to Government agencies, and to Origi- nal Equipment Manufacturer accounts who useourproductsasintegralpartsoftheirown products.

SPECIAL EXPEDITING SERVICE

A$35.00surchargewillbeaddedtotheinvoice forspecialhandlingincludingbusshipments, insuredparcelpostorincaseswhereMultiquip mustpersonallydeliverthepartstothecarrier.

LIMITATIONS OF SELLER’S LIABILITY

Multiquip shall not be liable here under for damagesinexcessofthepurchasepriceofthe item with respect to which damages are claimed, and in no event shall Multiquip be liable for loss of profit or good will or for any otherspecial,consequentialorincidentaldam- ages.

LIMITATIONOFWARRANTIES

No warranties, express or implied, are made in connection with the sale of parts or trade accessoriesnorastoanyenginenotmanufac- tured by Multiquip. Such warranties made in connectionwiththesaleofnew,completeunits are made exclusively by a statement of war- rantypackagedwithsuchunits,andMultiquip neitherassumesnorauthorizesanypersonto assume for it any other obligation or liability whatever in connection with the sale of its products.Apartfromsuchwrittenstatementof warranty, there are no warranties, express, impliedorstatutory,whichextendbeyondthe descriptionoftheproductsonthefacehereof.

PAGE 64 — MTR-40HS— PARTS & OPERATION MANUAL — REV. #2 (12/15/03)