12-8 MaIntenance & probLeM soLvInG

Troubleshooting

Document jams

Case 1:

If a document jams in the ADF, the following message will be displayed.
Open&Close ScanCover
Reset Document
Also, if a document jam occurs during a quick memory transmission or real time trans-
mission, the following check message will be printed to tell you which page is jammed.
Dec 15 2007 11:30pm

Case 2:

If a document jams while scanning into memory for sort copy or normal memory trans-
mission, the machine will show:
Document Jam
ContStor Enter/Cancl
1 If you want to continue the operation, press <Enter> and proceed to step 2.
To abort the operation, press <Cancel>.
NOTE: If the machine is left idle for 3 minutes, the machine will abort the operation auto-
matically
2 The machine will show which page (i.e., which page number) is jammed. Clear the
document jam and reset document in the ADF from the jammed page forward, then
press <Start>.
p 2. Reset Document
Press Start key
NOTE: If the machine is left idle for 3 minutes, the machine will begin to send or copy
the document(s) it has.
If you wish to cancel this operation, press <Stop>. The machine will delete all
pages from memory and then return to the standby mode.