Out of propane gas
Spark gap is incorrect
No gas at the pilot burner

11

TROUBLE SHOOTING GUIDE

 

SYMPTOM

 

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main burner goes

Pilot flame is not large

-

turn up pilot flame.

 

 

out; pilot stays on.

enough or not engulfing the

- replace pilot assembly.

 

 

 

 

 

 

thermopile

 

 

 

 

 

 

 

 

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

 

 

 

 

 

 

 

 

 

- replace thermopile / valve.

 

 

 

 

 

 

Remote wall switch wire is

-

shorten wire to correct length or wire gauge.

 

 

 

 

 

 

too long; too much resist-

 

 

 

 

 

 

 

 

ance in the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty thermostat or switch.

-

replace.

 

 

 

 

 

 

 

 

 

 

Pilot goes out when

 

System is not correctly

-

purge the gas line.

 

 

the gas knob is re-

 

purged.

 

 

 

 

leased.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

 

The gas valve has

 

 

 

 

Pilot flame is not large

-

turn up the pilot flame.

 

 

an interlock device

 

 

 

which will not allow

 

enough

 

 

 

 

the pilot burner to

 

Pilot flame is not engulfing

-

gently twist the pilot head to improve the flame pattern around the

 

 

be lit until the ther-

 

the thermocouple.

thermocouple.

 

 

mocouple

has

 

Thermocouple shorting /

-

loosen and tighten thermocouple.

 

 

cooled. Allow ap-

 

faulty.

-

clean thermocouple and valve connection.

 

 

proximately

60

 

 

 

-

replace thermocouple.

 

 

seconds for the

 

 

 

 

 

 

 

 

-

replace valve.

 

 

thermocouple to

 

 

 

 

 

 

Faulty valve.

-

replace.

 

 

cool.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot burning;

no

 

 

Themostat or switch is de-

-

connect a jumper wire across the wall switch terminals; if main

 

 

gas

to

main

 

 

fective.

burner lights, replace switch / thermostat.

 

 

burner; gas knob

 

 

 

 

 

 

 

 

Wall switch wiring is defec-

-

disconnect the switch wires & connect a jumper wire across termi-

 

 

is on

'HI';

wall

 

tive.

nals 1 & 3; if the main burner lights, check the wires for defects and

 

 

switch / thermostat

 

 

 

/ or replace wires.

 

 

is on.

 

 

 

 

 

 

 

 

 

 

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

Pilot will not light.

 

No spark at pilot burner

-

check if pilot can be lit by a match

 

 

 

 

 

 

 

 

 

-

check that the wire is connected to the push button ignitor.

 

 

 

 

 

 

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

 

 

 

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

 

 

 

 

 

 

-

replace the electrode if the ceramic insulator is cracked or broken.

 

 

 

 

 

 

 

 

 

-

replace the push button ignitor.

 

- fill the tank.

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from the electrode tip and the pilot burner. To ensure proper electrode location, tighten securing nut (finger tight plus 1/4 turn).

- check that the manual valve is turned on.

-check the pilot orifice for blockage.

-replace the valve.

-call the gas distributor.

W415-0369 / C / 11.21.05