13

Problem

Possible Causes

Solution

 

 

 

Flames lift away from

Improper air shutter adjustment.

Close air shutter slightly according to

burner, accompanied

 

combustion air adjustment instructions.

by the smell of gas, and

 

(This must be done by a qualified gas

possibly difficulties in

 

installer.)

lighting.

 

 

 

 

 

Humming regulator.

Normal occurrence on hot days.

This is not a defect. It is caused by internal

 

 

vibrations in the regulator and does not

 

 

affect the performance or safety of the

 

 

gas grill. Humming regulators will not be

 

 

replaced.

 

 

 

Burners will not cross

Plugged ports at back of burner.

Clean burner ports. See burner

light each other.

 

maintenance instructions.

 

 

 

“Paint” appears to be

Grease build-up on inside surfaces.

This is not a defect. The finish on the lid

peeling inside lid or hood.

 

and hood is porcelain, and will not peel.

 

 

The peeling is caused by hardened grease,

 

 

which dries into paint-like shards, that

 

 

flake off. Regular cleaning will prevent this.

 

 

See cleaning instructions.

 

 

 

Infrared burner (if

Ceramic tiles overloaded with grease drippings

Turn burner off and allow to cool for at

equipped) flashes back

and build-up. Ports are clogged.

least two minutes. Relight burner and

(during operation the

 

burn on high for at least five minutes or

burner abruptly makes

 

until the ceramic tiles are evenly glowing

a loud “whoosh” sound,

 

red.

followed by a continuous

 

 

blow-torch type sound

Burner overheated due to inadequate

Ensure that no more than 75% of the

and grows dim.)

ventilation (too much grill surface covered by

grill surface is covered by objects or

 

griddle or pan.)

accessories. Turn burner off and allow to

 

 

cool for at least two minutes, then relight.

 

Cracked ceramic tile.

Allow burner to cool and inspect very

 

 

closely for cracks. If any cracks are found,

 

 

contact your authorized Napoleon dealer

 

 

to order a replacement burner assembly.

 

Leaking gasket surrounding the ceramic tile, or

Contact your authorized Napoleon dealer

 

a weld failure in the burner housing.

for instructions on ordering a replacement

 

 

burner assembly.

 

 

 

www.napoleongrills.com

Page 13
Image 13
Napoleon Grills 485rsib manual See cleaning instructions