BURNER - The burner is made from heavy wall 304 stainless steel, but due to the extreme heat and corrosive environment, surface corrosion will occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened paper clip. Do not enlarge the burner ports. Spiders and insects are attracted to the smell

of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which will reduce the likelihood of insects building nests inside the burner, but does not entirely eliminate the problem. The nest or web will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be

removed from the gas grill. Remove the screw(s) located above the burner to the left and right of the centre of the burner on 450 models. Lift back of burner upwards to remove. Use a flexible venturi tube cleaning brush to clean out the inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Ensure that the insect

screen is clean, tight, and free of any lint or other debris. Check alsoScrew that the valve orifices are clean. Do not enlarge the orifices. Re-

install the burner. Check that the valve enters the burner when installing. Replace burner cover and mounting screws to complete installation.

ALUMINUM CASTINGS - Clean castings periodically with warm soapy water. Aluminum will not rust, but due to high temperatures

and weathering, oxidation can occur on aluminum surfaces. This will appear as white spots on the castings. To refinish the castings, clean them and sand lightly with fine sandpaper. Wipe surface to remove any residue, and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow curing directions found on the can.

TROUBLESHOOTING

Problem

Possible Causes

Solution

 

 

 

 

 

 

Low heat / Low flame when

For propane - improper lighting

Ensure lighting procedure is followed carefully. All gas grill

 

valve turned to high.

procedure.

valves must be in the off position when the tank valve is turned

 

 

 

on. Turn tank on slowly to allow pressure to equalize. See

 

 

 

lighting instructions.

 

 

 

For natural gas - undersized sup-

Pipe must be sized according to installation code.

 

 

ply line.

 

 

 

 

For both gases - improper preheat-

Pre-heat grill with all main burners on high for 10 to 15 min-

 

 

ing.

utes.

 

 

Excessive flare-ups/uneven

Sear plates installed incorrectly.

Ensure sear plates are installed with the holes towards the

 

heat.

 

front, and the slots on the bottom. See assembly instructions.

 

 

Improper pre-heating.

Pre-heat grill with all main burners on high for 10 to 15

 

 

 

minutes.

 

 

 

Excessive grease and ash build up

Clean sear plates and drip pan regularly.

Do not line pan

 

 

on sear plates and in drip pan.

with aluminum foil, sand or any other material, as it can

 

 

 

prevent the grease from flowing properly. Refer to cleaning

 

 

 

instructions.

 

 

Burners burn with yellow

Possible spider web or other debris,

Thoroughly clean burner by removing.

See general

 

flame, accompanied by the

or improper air shutter adjustment.

maintenance instructions. Open air shutter slightly according

 

smell of gas.

 

to combustion air adjustment instructions.

 

 

 

 

(This must be done by a qualified gas installer.)

 

Flames lift away from burner,

Improper air shutter adjustment.

Close air shutter slightly according to combustion air

 

accompanied by the smell of

 

adjustment instructions.

 

 

gas, and possibly difficulties

 

(This must be done by a qualified gas installer.)

 

in lighting.

 

 

 

 

 

 

 

 

9

 

 

 

 

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Napoleon Grills N415-0183 manual Troubleshooting, Problem Possible Causes Solution