Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing
this form accurately before contacting National Instruments for technical support helps our
applications engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name _________________________________________________________________________
Company ______________________________________________________________________
Address _______________________________________________________________________
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Fax (___ )___________________ Phone (___ ) ______________________________________
Computer brand ________________ Model ________________ Processor__________________
Operating system (include version number) ___________________________________________
Clock speed ______MHz RAM _____MB Display adapter _________________________
Mouse ___yes ___no Other adapters installed ______________________________________
Hard disk capacity _____MB Brand ____________________________________________
Instruments used ________________________________________________________________
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National Instruments hardware product model__________ Revision ______________________
Configuration___________________________________________________________________
National Instruments software product ___________________________ Version ____________
Configuration___________________________________________________________________
The problem is: _________________________________________________________________
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List any error messages: __________________________________________________________
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The following steps reproduce the problem:___________________________________________
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