NEC Express5800/GP Server warranty ServerCare Service, How You Can Get Warranty Service

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5. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the Product.

6. This warranty covers only NEC Solutions (America)- supplied components. Service required as a result of third party components is not covered under this warranty, including third-party software.

What NEC Solutions (America) Will Pay For and what NEC Solutions (America) Will Not Pay For

NEC Solutions (America) will pay labor and material expenses for covered items, but NEC Solutions (America) will not pay for the following:

1. Removal or installation charges.

2. Costs of initial technical adjustments (set-up), including adjustment of user controls.

3. Payment of shipping and related charges incurred in returning the Product for warranty repair.

How You Can Get Warranty Service

On-Site Service. For three years, NEC Solutions (America) provides an on-site limited warranty service for all EXPRESS5800 servers installed within a 50-mile radius of a NEC Solutions (America) authorized third party service provider.

On-site service (three years) assures you that a qualified technician will arrive at your site the next business day from the time of dispatch.2

On-site warranty service may be obtained by contacting NEC Solutions (America)by calling 1-866-269-1239. Beyond the 50- mile radius, travel charges will be applied.

2NECSAM will use commercially reasonable best efforts to provide next business day on-site service provided call for support is received by 3:00pm PST, Monday through Friday.

ServerCare Service