NEC204 Eng.Fr.manual 10/26/98 10:21 AM Page 22
Troubleshooting
SYMPTOMS | POSSIBLE PROBLEM | SOLUTION |
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USB devices | No power to unit. | Make sure all connecting plugs | The green | power indicator | |||||||||||
plugged |
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| between | the IntelliBase | and | on the IntelliBase will light | ||||||
into the |
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| computer | are | fully | seated. | when power is applied. |
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IntelliBase |
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| Make sure the wall power outlet |
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do not |
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| or power strip has power. |
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work. |
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| Make sure the power switch on |
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| the power strip is turned on. |
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| USB | cable | is | not | Make sure both ends of | The green USB indicator will | |||||||||
| properly connected. | the USB cable are fully | light when the USB line is | ||||||||||||
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| seated in the computer and | active. |
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| IntelliBase. |
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| USB device is plugged | USB devices connected to | Do not plug a USB device | ||||||||||||
| into the | wrong | USB | the | IntelliBase must | be | into the rear of the | ||||||||
| port. |
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| plugged | into | the | output | IntelliBase. | This USB | port | |||
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| ports. | These | ports | are | must be used to connect the | |||||
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| found on the right side of | host computer. |
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| the IntelliBase. |
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| There is a problem with | Verify that USB devices will | For this check, disconnect the | ||||||||||||
| the host | computer or | work |
| when | connected | IntelliBase from the computer | ||||||||
| software. |
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| directly |
| to | the |
| host | and plug the USB devise | ||||
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| computer. |
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| (mouse, | keybord, | etc.) | ||
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| directly into the computer. | ||
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| There | is | a | problem | Using the same USB output |
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| with the specific USB | port, | try | substituting a |
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| device. |
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| different USB device. |
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NOTE: If the IntelliBase™ must be returned for repair, the unit must be disconnected from the monitor and packed in its original packaging.
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