NEC LCD1280 Technical Support, FastFacts, The BBS, Limited Warranty, How Long is the Warranty

LCD1280 10/29/99 9:25 AM Page 8

Troubleshooting/Support

Technical Support		FastFacts™
If the problem persists, call NEC Technologies, Inc. at		FastFacts system is an easy-to-use, automated facsimile
(800) 388-8888. Before you call, please follow these		service that provides you with information whenever you
instructions to allow for faster service:		need it, 24 hours a day, seven days a week. You can call
• Call from a location at or near your monitor.		the FastFacts system with your touchtone telephone, order a
•	Know the name and model number of your monitor:	catalog listing the available documents, or order the docu-
	LCD1280, LA-1331JSW	ment you need. Within minutes, your requested information
•	Know the name and the model number of the computer	will be sent to your fax machine. The information includes:
•	you are using, and have its manual nearby.	- product brochures
	Know the name of the graphics card you are using, and
	have its manual nearby.	- installation procedures
• If it is more convenient to fax a question to NEC’s		- quick reference guides
	Technical Support, the fax number is (508) 635-4666.	- troubleshooting information
The BBS		- compatibility charts
The NEC Remote Bulletin Board System (BBS) is a great		To contact FastFacts, dial: (800) 366-0476.
way to keep in touch with NEC. It is an electronic service		Limited Warranty
accessible with your system and a modem. You can tell us
		NEC Technologies, Inc. (hereinafter NECTECH) warrants
things about yourself, your experience with the product,
and leave messages requesting on-line help. Also, the		this Product to be free from defects in material and work-
BBS keeps you up to date on the latest NEC products and		manship and agrees to repair or replace any part of the
lets you download new product information when it is		enclosed unit which proves defective under these terms
available.		and conditions.
To contact the BBS using any computer with a modem,		How Long is the Warranty
dial:	(508) 635-4706.	Parts and labor are warranted for one (1) year from the
Communications parameters are: 300/1200/2400/9600		date of the first consumer purchase. Spare parts are war-
bps, no parity, 8-data bits, 1 stop bit.		ranted for ninety (90) days.
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Who is Protected

This warranty may be enforced only by the first consumer purchaser and is not transferable.

5.This warranty covers only NECTECH-supplied components. Service required as a result of third party components is not covered under this warranty.

What is Covered and What is not Covered

Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty:

1.Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the first consumer purchaser.

2.Any Product on which the serial number has been defaced, modified or removed.

3.Damage, deterioration or malfunction resulting from, but not limited to:

a.Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, improper storage, unauthorized Product modification, or failure to follow instructions supplied with the Product.

b.Alteration, repair or attempted repair by anyone not authorized by NECTECH.

c.Any shipment of the Product (claims must be presented to the carrier).

d.Removal or installation of the Product.

e.Any other cause which does not relate to a Product defect.

4.Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the product.

What NECTECH Will Pay For and What We Will Not Pay For

NECTECH will pay labor and material expenses for covered items, but we will not pay for the following:

1.Removal or installation charges.

2.Costs of initial technical adjustments (set-up), including adjust- ment of user controls.

3.Payment of shipping and related charges incurred in returning the Product for warranty repair.

How You Can Get Warranty Service

This product must be returned to a NECTECH factory for repair. It shall be your obligation and expense to ship the Product, freight prepaid, to a facility authorized by NECTECH to render the warranty services in either the original package or a similar package affording an equal degree of protection. NECTECH may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain war- ranty service. Please retain such proof of purchase with your records.

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