Troubleshooting A-3

Troubleshooting

Problem Resolution
The touch scr een does not
respond. Press Ctrl Alt = to calibra te the
stylus input. Follow the on-screen
instructions to c omplete the
recalibr at ion procedur e.
Press the soft reset button to
reset the unit.
The soft reset button does not
respond. Remove the main battery.
Reinstall t h e battery and ma ke
sure it is sea ted properly. T ry
resetting the unit again.
If the soft reset button at the top
of the keyboard does not respond,
use the full reset button inside the
battery bay. Refer to the section,
“Resetting the MobilePro,” in
Chapter 4.
Caution:
This second procedure
may result in the loss of the
memory contents including all
stored data, settings, and files.
Be sure to make regular backups.
For further assistance, call NECC Support Services at1-800-632-4525

Note:

If you purchased and are using this

computer outside of the U.S. and Canada,

please contact the local NECC office or their

dealers for support and service.