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TroubleshootingSymptoms Possible Problem Solution Note
No sound from No power to unit. Make sure all connecting plugs Provided power has been
speakers between the audio base and verified, it is possible to test the
computer are fully seated. Make unit by disconnecting the audio
sure the wall power outlet or cable that is connected to the
power strip has power. Make computer and reconnecting it to
sure the power switches on the an alternate audio power source
power strip and audio base are such as a portable CD player.
turned on.
Volume level on Check volume level of sound Check with an alternate audio
sound card or other card, audio source and Windows®source as mentioned above.
audio source may mixer and raise as necessary,
be too low.
Volume is too low. Make sure the volume control is
not at zero.
Distortion (i.e. Speaker is being Make sure the audio base is Depending on your sound card,
static, hissing, overdriven by an connected to line-out jack you may also turn off the
crackling) amplified audio (unamplified) of sound card and amplifier on the sound card
source. not speaker-out jack (amplified). (check your sound card manual).
Volume level on Check volume level of sound
sound card or other card or audio source and lower
audio source may as necessary.
be too high and
causing speaker to
be overdriven.
Sound card or Check speakers with another For this check, disconnect
specific sound file/ audio source (CD-ROM player) speakers from sound card and
track may be root to see if sound card or specific plug into headphone jack on
of problem. file/track may be the problem. front of CD-ROM player or
alternate line-level audio source.
Sound from Audio cable is not Make sure the audio connector is
only one properly properly inserted in the audio
speaker connected. jack on the rear side.
AudioBase 9/29/00, 11:27 AM8