Supplemental Professional Service
NECCare Services are designed to reduce risks and protect your IT investment with the NEC Express5800/300 Series Server through warranty and maintenance, implementation/installation and relocation services.
Installation Services
NEC installation services are recommended when implementing an NEC Express5800/300 Series Server. Installation services are
■Requires preplanning for installation by NECAM and the Customer. An Installation Site Preparation Guide will be delivered and agreed upon between the Customer and NECAM prior to installation. This document will provide an outline of the installation plans and processes.
■Installation will take a minimum of one (1) day for hardware and one (1) day each to implement/install either SRE scripts for up to 2 applications or for Active Upgrade Standard implementation. Hardware installation includes; hardware, operating system, network connection, configuration and administrator training. Anything beyond one (1) day will require additional fees.
Relocation Services
NEC Relocation services are available as a
■NECAM or the Certified Service Provider will work with the Customer to assist with planning and coordination of the move.
■Damage caused by relocation without the assistance of NEC is not covered under this warranty program. Please refer to the section “What is Covered and What is Not Covered” for more information.
■Servers moved without the assistance of NEC may require recertification to validate warranty.
■The original shipping carton should be retained for limiting risks associated with relocation.
NECCare Service
