5. TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the projector.
Power/ Status Light Messages
Condition | Power Indicator | Status Indicator | Note |
Standby | Steady orange | – | – |
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Cooling down | Blinking green | – | Blinks green for 30 seconds |
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Lamp in | Steady green | – | – |
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Lamp in Eco mode | Steady green | Steady green | – |
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One minute after lamp is turned on | Blinking green | No light in | The message “Please wait a little” appears |
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| Blinking green in Eco mode |
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Retrying to turn on lamp | Blinking green | Blinking orange | The projector retries 3 times at an inter- |
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| val of 15 sec for max. 45 sec) |
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3 minutes after lamp is turned on in | Steady green | Blinking green | Fixed at |
Eco mode |
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| can be changed on the menu |
Lamp has reached its end of life | Steady green | Steady red | Message appears on screen during 2000- |
(2000 hours or over) |
| Steady orange (Eco mode) | 2100 hours of lamp usage. The projector |
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| reaches its end of life. Please replace the |
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| lamp as soon as possible |
Lamp life has reached its end of life | Steady orange | Steady red | The projector is in standby mode and can- |
(2100 hours or over) |
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| not be turned on. |
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Lamp or filter cover error (3 locations) | Steady orange | Blinking red (1 sec interval) | The projector is in standby mode and can- |
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| not be turned on. |
Fan error | Steady orange | Blinking red (8 sec interval) | The projector is in standby mode and can- |
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| not be turned on. |
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Lamp error | Steady orange | Blinking red (12 sec interval) | The projector is in standby mode and can- |
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| not be turned on. |
Temperature error | Steady orange | Blinking red (4 sec interval) | The projector is in standby mode and can- |
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| not be turned on. |
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Common Problems & Solutions
Problem | Check These Items | |
Does not turn on | • | Check that the power cable is plugged in and that the power button on the projector cabinet or the remote |
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| control is on. |
| • Ensure that the lamp cover is installed correctly. See page | |
| • | Check to see if the projector has overheated or the lamp usage exceeds 2100 hours (3150 hours in Eco |
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| mode). If there is insufficient ventilation around the projector or if the room where you’re presenting is particu- |
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| larly warm, move the projector to a cooler location. |
No picture | • | Use the menu to select your source (Video, |
| • Ensure your cables are connected properly. | |
| • Use menus to adjust the brightness and contrast. See page | |
| • Remove the lens cap. | |
| • | Reset the settings or adjustments to factory preset levels using the Factory Default on the Image Options |
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| Menu in Advanced mode. See page |
Image isn’t square to the | • | Reposition the projector to improve its angle to the screen. See page |
screen | • | Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page |
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Picture is blurred | • | Adjust the focus. See page |
| • Reposition the projector to improve its angle to the screen. See page | |
| • Ensure that the distance between the projector and screen is within the adjustment range of the lens. See | |
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| page |
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Image is scrolling vertically, | • | Use menus or Source button on the remote control or the cabinet to select the source you want to input. |
horizontally or both |
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Remote control does not | • | Install a new battery. See page |
work | • | Make sure there are no obstacles between you and the projector. |
| • Stand within 22 feet (7 m) of the projector. See page | |
Status indicator is lit or blink- | • | See the Power/ Status Light messages above. |
ing |
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Cross color in RGB mode | • | If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position and Clock |
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| Adjust on the Advanced Options Menu. See page |
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