Netac Tech A150 RMA Service

Mustik MP3 Player

Symptoms		Possible Reasons Analysis Remedy
				Player			Check the system settings
Fail to copy files.							whether be accordance with
							requirements.
							FormatPlayerA150 and try again.
		Low battery.					Charge battery.
		Space insufficient.					Delete some files.
	MP3					MP3
Can't recording.		Recorded files have
							Delete some files.
		exceeded the maximum limit.
Can't play video.		Format error.					Convert video file.
Mustik		Doesn't connect car charger
Can't charge by
car charger.		well.	Mustik				Connect car charger well.
The volume of the
earphone is too							The earphone's volume is
loud while					Player				Player
							default as 20 while transmitting.
transmitting.			MP3					MP3
Mustik
				Mustik
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RMA Service

1)	Self check (Over 50% claimed fault can be fixed easily).
•	Please check the manual and FAQ on our website http://www.netac.com to
	double-check the failurePlayersymptoms you are facing.
						Player
•	Please check if there is any latest update of software or firmware to your
	product, especially format tools. If you didn't purchase directly from Netac,
		MP3			MP3
	please return the goods to the vendor where you purchased from for repair or
	replacement.
ANY PHYSICAL DAMAGE, MISUSAGE, OR UNAUTHORIZED DISASSEMBLING
Mustik			Mustik
OF ANY PART OF THE PRODUCTS WILL LEAD TO WARRANTY VOID. By
default, the product is only available for personal and office.
2)	Obtain RMA (Return to Manufacturer Authorization) number fromPlayerNetac (Only
	for Authorized Dealers).			Player
•	We send you a RMA Request Form by E-mail upon request.
•			MP3		MP3
	Please fill in all related items, like items number, failure symptom(s), purchase
•	UponMustikreceiving the filled RMAMustikRequest Form, we will check the form and

date and invoice number on RMA Request Form, E-mail or Fax back to Netac.

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