Mustik MP3 Player
| warranty period. A RMA number will be issued within 2 working days. | |||||||
ANY RETURN WITHOUT | ||||||||
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Any RMA number is only valid for 14 days, other than that a new application | ||||||||
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OR DELAYED. IT IS A | ||||||||
EXCHANGE OR MISSING ISSUES. |
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3) | How to send the defective product(s) to Netac? |
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| The "Netac RMA Request Form" must NOT be enclosed in the RMA package | |||||||
| sent to Netac, but the RMA number is REQUIRED to be written on the top of | |||||||
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| the box when you send it/them back. The defective product(s) sent to Netac | |||||||
| without RMA number will NOT be received, repaired and/or returned. | |||||||
• | Netac don't accept any collect shipment. All RMA shipment must be prepaid. | |||||||
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• | Don't make any shipment until having the Shipping Instruction from Netac. | |||||||
| Please ask further advice from Netac Customer Service Dept. as bellow | |||||||
| before you send out the defective products. | MP3 |
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4) | Contact information |
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| Contact: Byele Yu, Alick Liu (CustomerMustikService Dept.) |
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Contact phone: |
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Company line: |
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Fax: |
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Business hour: 08:30 - 17:40 Beijing Time, Mon.- Fri. |
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