Now, Verify Wireless Connectivity
Using a computer with an 802.11g, 802.11b or 802.11n wireless adapter, verify connectivity by using a browser such as Netscape®, Internet Explorer or Mozilla Firefox® to connect to the Internet, and check for file and printer access on your network.
Note: If you cannot connect, see the Troubleshooting Tips in this guide or the link to the Reference Manual on the Resource CD.
Troubleshooting Tips
Here are some tips for correcting simple problems you may have.
No lights are lit on the access point.
The access point has no power.
•Make sure the Power Supply is connected to the access point and plugged in to a working power outlet or power strip.
•Make sure you are using the Netgear Switching Power Supply supplied with your access point.
The Ethernet light is not lit.
There is a hardware connection problem.
•Make sure the cable connectors are securely plugged in at the access point and the network device (hub, switch, or router).
•Make sure the connected device is turned on.
The WLAN light is not lit.
The access point’s antennas are not working.
•If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.
•Contact NETGEAR if the WLAN light remains off.
May 2008
I cannot configure the access point from a browser.
Check these items:
•The WN802Tv2 is properly installed and it is powered on. Check that the Ethernet port LED is green to verify that the Ethernet connection is OK.
•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of the WN802Tv2. The WN802Tv2 default IP Address is 192.168.0.233 and the default Subnet Mask is 255.255.255.0. The WN802Tv2 default setting is for a static IP address. If the network where you are connecting it is using DHCP, configure it accordingly. See the Reference Manual on the Resource CD for the Wireless Access Point for more details.
Note: The factory default reset button and the default settings for your
I cannot access the Internet or the LAN with a wireless capable computer.
There is a configuration problem. Check these items:
•You may not have restarted the computer with the wireless adapter to have TCP/IP changes take effect. Restart the computer.
•The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows on the Network Properties is set to “Obtain an IP address automatically.”
•The access point’s default values may not work with your network. Check the access point default configuration against the configuration of other devices in your network.
•For full instructions on changing the access point’s default values, consult the documentation links on the Resource CD or on the menu of the
Technical Support
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To register your product, go to: http://www.NETGEAR.com/register
Go to http://www.NETGEAR.com/support for support information.
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