NETGEAR RangeMax™ NEXT Wireless Router WNR854T User Manual
Troubleshooting 8-5
v1.1, January 2007
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a computer on your local
network, check the following:
• If you are connecting from a wireless computer, try connecting from a wired computer.
• Check the Ethernet connection between the wired computer and the router as described in
“Troubleshooting Basic Functions” on page8-2.
• Make sure your computer’s IP address is on the same subnet as the router. For instructions, see
“Preparing a Computer for Network Access” in Appendix B to configure your computer.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again, or try a different browser.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering
this information.
If the router does not save changes you have made in the Web Configuration Interface, check
the following:
• When entering configuration settings, be sure to click Apply before moving to another menu
or tab, or your changes could be lost.
• Click Refresh or Reload in the Web browser. The changes may have occurred, but the Web
browser may be caching the old configuration.
Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS
will generate and assign an IP address if the computer cannot reach a DHCP server.
These auto-generated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router and reboot
your computer.